• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

error: plesk dbexception

  1. Izaim

    Resolved Users suddenly absent from the database

    Sometime ago I started getting these errors on my Plesk server, all my database users are "absent". error The user REDACTED on the subscription REDACTED is absent from the database server. failed Recreating the user REDACTED on the subscription X SQLSTATE[HY000]: General error: 1396...
  2. Doctorak

    Urgent: ERROR: Plesk DBException

    I am getting the following error after trying to restart the server with Plesk: ERROR: PleskDBException: Unable to connect to database: mysql_connect(): Connection refused /var/lib/mysql/mysql.sock (Error code: 2002). Please check that database server is started and accessible...
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