• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

license error

  1. abdallahoraby

    Issue Could not update the license. Make sure that connections to the license server ka.plesk.com on TCP port 443 are not blocked

    Hi dears, itried to install the license using GUI but fails also i telnet this server but connection refused: # telnet ka.plesk.com 443 telnet: connect to address 195.214.233.82: Connection refused Any help please
  2. D

    Issue License Problem

    I started receiving a message on my Plesk panel with the following information: The current Plesk license cannot be used with the xxx.xxx.xxx.xxx IP address because the license is bound to another IP. This may happen if the license is used on multiple servers, which goes against Plesk End-User...
  3. S

    Issue Problems with Plesk

    Hello to All, I am having majors problems with Plesk. I have start working at Meat-House company witch is a client of Plesk for Web site and mail. My first problem is that I'm receiving a lot of mails every day with the following content " Unable to update PLSK.05685576.0054: an error occurred...
  4. S

    Issue Plesk License does not renew!

    Hello I've got an error on my server during installing a new license... this is error : Could not update the license. Make sure that connections to the license server ka.plesk.com on TCP port 443 are not blocked. See how to do so. I follow the link,put "195.214.233.81 ka.plesk.com" into...
  5. Noam Harel

    Issue error installing license from intialization dcreen

    Hi when i install a new plesk instance and trying to activate with new license, i get this error: the activation code is not valid. funny thing is, when i chose trial and then activate it works fine. Noam
  6. I

    Issue Cant install new license, SSL connection error

    Hi all, we have problems to install new license key. There is a problem with SSL certificate issued by keys server and domain name (SSL_ERROR_BAD_CERT_DOMAIN). Server Info: Centos 7 Plesk 12.0.18 When we try to install new Key, Plesk returns this error: Error: Unable to connect to license...
  7. Noam Harel

    Resolved Plesk license keeps throw errors

    Hi i have build a VMWare image of basic centos 7 server with plesk after basic installation (before entering gui) so i cloud create new servers with plesk fast. but i have noticed a problem that some servers share, after installing a purchased license, i get the following error now and then...
  8. 9

    Issue Dr Web Key file was not found! (No such file or directory)

    Hello, I purchased new Plesk license with Dr Web Antivirus. But it said the key file was not found. /etc/init.d/drwebd restart Restarting Dr.Web drwebd... . Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.1 Copyright (c) Igor Daniloff, 1992-2017 Doctor Web, Moscow, Russia Support service...
  9. 9

    Resolved HELP - License Error: Invalid key: Unknown key format - HELP

    Hello, again I cannot install new Plesk license with error msg "Error: Invalid key: Unknown key format" . License file was licenseXXXXX.key Please kindly help, I need to solve this ASAP (less than 24 hours). And I also wants to check if this license also include Dr Web Premium AV as I ordered.
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