• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

mail delivery error

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    Issue Mail Delivery

    Hello, I have the following problem for some time. A customer sends emails to their customers under the email [email protected], but they do not arrive. I use DMARC, SPF, and DKIM. Furthermore, I use Plesk Email Security. The following email comes back:
  2. E

    Resolved Emails will not arrive on a moved domain (old plesk server to new plesk server)

    I moved a domain with mailboxes from my plesk server to another plesk server. (old and new plesk server version: newest) In the old server's DNS setting I changed the ip-s to the new server. (despite the fact that the name server was not on the old server, but was provided by a third party)...
  3. N

    Issue DKIM signature unverified

    Hi all, I am trying to setup DKIM on my Plesk server however if I use the mxtoolbox email deliverability tool to chekc compliance I keep getting the 'DKIM Authenticated' failed. Due to the lack of DKIM signature some of the emails I send end up in customers mail spam boxes. The domains are...
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    Question Disable mail delivery messenges on auto-reply

    Hello, my users are annoyed by several mail delivery error messenger after an auto-reply was configured. The main problem is, that the auto-reply tries to answer spam-mails one time per day. Which results in a lot of mail delivery error messenges in the users mailbox, since those...
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