• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

prestashop

  1. M

    Question Issues after migrating Prestashop to a new server - getting 302 sometimes

    I'm working on a Prestashop web shop and it's live for a few years. Now we want to move it to another, better, VPS server. Server is configured and prepared before, then the files copied, and database imported. I point the site to a new IP on Cloudflare and the new site is active. Almost...
  2. Quinten

    Issue Plesk Cron Fetch a URL not working 404

    Hello, My customer runs a webshop (prestashop) and needs to have a daily cron to run to generate a sitemap. I get the following error: Task "JuXtra BV" completed with error in 2 seconds, output: Url 'JuXtra BV' fetched Status: 404 Output: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">...
  3. Z

    Issue Prestashop 8 : very slow and error "504 Gateway Time-out - Nginx"

    Hi. I have Prestashop 8.1.5 installed and working on VPS server with Plesk Plesk Obsidian Web Admin Edition (Version 18.0.60). Everything is working fine except : Changing state of an order is very slow (at least 1 minute) and sometimes this results in a "504 Gateway Time-out - Nginx". In the...
    • ZenPlay
    • Thread
    • 110: connection timed out 504 504 gateway time-out 504 gateway time-out nginx prestashop prestashop 8 upstream timed out
    • Replies: 1
    • Forum: Plesk Obsidian for Linux
  4. B

    Question New project - Prestashop 8 with PHP8.1 - how?

    Hello, Good people I kindly ask for solution. I'm before starting new project. I would like to install newest prestashop 8 with PHP 8.1 but in Plesk apps latest version is 1.7.8.9 not 8. Prestashop 8 support PHP8.1 but oldest 1.7.8.9 maximum PHP7.4. How to solved this in easiest way? Do you...
  5. L

    Issue Error: Loop detected! Prestashop

    Hello, I have a trouble Error: Loop detected! Prestashop https://wheregoes.com/trace/2022366936/ Google Merchant rejected 96% of products for Too many redirects problems. I can't find what is happened?
  6. LorisMod

    Issue WebP and nginx in reverse proxy

    Hello, PHP run FPM by Apache, Nginx in Proxy mode I tried to configure it like this, in etc/nginx/ nginx.conf i added in http: In Additional nginx directives But PNG and JPG images with URL not rewritten by Apache, are not served as webp Original image...
  7. D

    Question When Prestashop has been installed by Plesk. How can you change the Plesk assigned Database?

    Hi, I want to change the database assigned to my online store in the Plesk settings. I already know how to link the application to a different database by navigating in the Prestashop file system to /app/config/parameters.php and editing the parameters. What I'm asking here is how do you...
  8. L

    Question Adding/importing existing Prestashop instance to Application menu

    Hello, is there some way to add existing Prestashop website to Applications menu in Plesk in order to manage it from Plesk interface? Scan button doesn't see it. In case of Wordpress I was able to add existing WP instance just by clicking Scan button in Plesk Wordpress menu, then just...
  9. LorisMod

    Issue PrestaShop 1.7 -> AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'Tools'

    PrestaShop 1.7.6.0 has the problem with Server Plesk Onyx ver 17.8.11 CentOS Linux 7.6.1810 and FPM. Shop Parameters -> Traffic & SEO -> Set up URLs -> Save Blank Page Error 500 Advanced Parameters -> Performance -> Clear Cache Blank Page Error 500 The error with Plesk 17.5.3 and 17.8.11...
  10. J

    Issue SEO Toolkit - redirects issue

    Hi Hi I'm trying to run SEO Toolkit scan on my server. But when I try to run the scan I get this msg > "Cannot start audit: More than 2 redirects are not permitted." What exactly can I do to fix this? How do do I clear/delete old redirects? Please help me. Thank you
  11. LorisMod

    Resolved To get the latest internationalization data upgrade the ICU system package and the intl PHP ext

    PrestaShop 1.7.5.0 install reports that: To get the latest internationalization data upgrade the ICU system package and the intl PHP extension Plesk 17.8.11 on ‪CentOS Linux 7.6
  12. S

    Issue Php7.3 not working with plesk apps and prestashop?

    As I am seeing in requirement, the unique requirement is about php 5.6 or later : System requirements for PrestaShop 1.7 :: PrestaShop Developer Documentation no apparently bug with php 7.3 but plesk apps seem not ready for this... please need an solution.
  13. Remigio

    Question prestashop + nginx

    I've follow this guide System Administrator Guide - PrestaShop 1.6 - PrestaShop documentation or this PrestaShop Nginx Configuration so I've add the code into nginx,conf (leaving the part of existing code where it was) but I've always url not found. To works well prestashop with nginx I've to...
  14. gennolo

    Question Question about umask and file permission for domain

    Hello, I ask for help to understand this situation - Sorry for being long :D I installed a domain with Prestashop 1.7 on a Plesk Onyx Centos 7 box with pretty standard settings (PHP-FPM server by Apache - Php7 Plesk handler). Domain is using its own user / webspace with the classic "psacln"...
  15. S

    Issue Error requirement prestashop

    Hello From plesk app, prestashop require almost 256M of php ram... The oficial prestashop requirement is 128M, why plesk change real requirement???
  16. Loris Modena

    Question Server Plesk configuration for eCommerce in PrestaShop

    I would like to know how to optimize the configuration in order to increase performance especially with regard to database requests. The server at my disposal is as follows: Server OVH Enterprise SP-32 Linux Plesk 12.5 (Cent OS 7) Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz – Core: 8 32 GB RAM...
  17. P

    Resolved Prestashop application install fail

    Hi, We try to install for new customer Prestashop 1.7.0.4 through Plesk but installation stuck on 96% and fail. We tried this: https://support.plesk.com/hc/en-us/articles/213409589-CMS-cannot-be-installed-Non-zero-exit-status-returned-by-script-process-usr-bin-php-killed-by-signal-1 Also we...
  18. R3DC0D3

    Question Presta 1.6.1.7

    I installed PrestaShop Version 1.6.1.7 Works on Centos via Plesk Onyx https://support.plesk.com/hc/en-us/articles/213932745 I checked above port settings BUT which one is must open port on my server ? At the moment i dont use SSL i dont wanna use lets' certificate. for best run prestashop...
  19. Boris Panno

    Resolved Prestashop upstream timed out (110: Connection timed out) while reading response header from upstrea

    Hi all, I've this problem with a Plesk 12.5.30 #37 installation on Ubuntu 14.04 LTS. Only from today, early in the morning, the backend of the Prestashop installation cause the timeout problem as described on the title of this tread. And the log of the system report this: 2016-06-24 19:42:37...
  20. SlimIT

    Plesk application scan doesn't detect prestashop and put each module as an application

    Hi, I have copied website (prestashop based) application from one subscription to another and I wanted to register the Prestashop as a subscription application but Plesk applications scan doesn't detect prestashop and put each module as an application due to composer.json file. So how to...
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