• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

setup

  1. M

    Resolved Need help with Domain/DNS/Cloudflare

    Hello there everybody ! First things first, im kind of new into this whole linux/server/dns/ip/configuration-thing so please be gentle lol I will try to explain my problem as detailed as i can and i hope to find some help from you guys over here. Ok so: - i have a VPS running Linux 22 with...
  2. B

    Issue Stuck in Plesk 'admin/setup' loop

    Hi, I have just reinstalled my Plesk instance onto my server (fresh installation) and have signed in for the first time on the web. It has redirected me to "https://xxx.xxx.xxx.xxx:8443/admin/setup" and asked me to "register" with name, e-mail address and licence information. I have tried to...
  3. abouttogiveup

    Question Unable To log You In error for the First Time with Plesk

    The question is too basic. After installing plesk.exe , tried to log in for the first time with Plesk experience; And.... it is not accepting my computer's admin password. I searched lot of things about it and still dont able to log in and it gives error. I guess i'm mising a little point...
  4. B

    Issue Change mail server name

    Hello I am having an issue regarding changing the mail server name. I am not very technical but I can see the email DNS records in PLESK are pointing to the right IP and have the correct name. However when I click on the "i" icon next to my emails the server name is different - missing...
  5. R

    Resolved Need help with nameserver setup.

    Hi there! I'm currently setting up a new Plesk server on Ubuntu 18.04 and I'm quite new to Linux but have some experience with DNS etc. I have 2 dedicated IP's and one IPv6 address. I try to set up a nameserver like ns1.domain.xyz and ns2.domain.xyz but I can't get it working. Because I now...
  6. Graphicom

    Resolved Why mail client configuration problem (domain name not working, IP is working !)

    Hello, I have many customers that have problems configuring their mail client account (thunderbird, outlook, android, iphone...). Sometimes, the best solution to make it work is to use the ip of the domain instead of the domain name. Why is it working with the ip and not with the domain name on...
  7. J

    Issue plesk 12.5 install new centos 7.3 server

    Currently a plesk user 11.0.9 on an old red hat server. trying to install 12.5 on a new centos 7.3 server. Per your documentation a 14 free trial license is supposed to be part of the installed software. When doing the initial login and setup, get to page that requests a license. Why ? Have...
  8. L

    Resolved WHMCS and Plesk Onyx automation

    Greetings, we are facing last days pretty annoying issue with Plesk Onyx and WHMCS. Everything was okay, before. Maybe something happened after new WHMCS version? So, let's get started. In product settings for shared hosting plans, we have enabled "Automatically setup the product as soon as...
  9. J

    Resolved Os Ticket in german

    Hello Dear Plesk Users and better informed people :D I'm kinda new in Plesk and did some research before i came here to ask a specific Question. We're a german speaking country called Switerland :P Some users are sadly not well going with speaking english (mostly elder persons) but i don't...
  10. N

    Question Need help with TLS

    hello, according to ssllabs i have only TLS 1.2 enable on my server/domain i want to enable TLS 1.1 and TLS 1.0 Any one here to guide me most simplest way to enable TLS 1.0 and TLS 1.1
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