• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

smtp 550

  1. P

    Question SMTP 550 bounce after 5 days?

    Hello, A customer gets a bounce on a 550 SMTP bounce after 5 days. I would say it's normal to get such errors direct? Why trying many days? Is it possible to configure this behavior? With regards, Paul
  2. C

    Issue Mail sent from Plesk to same domain on 365 denied

    Hi all, I have a Plesk server using Postfix, and email is disabled on all domains. Outbound email is allowed and is working to a point. I have a group of sites that all share the same 365 tenant as they are in-house domains. I have set Plesk DNS name and rDNS up and mail to gmail etc flows...
  3. ClementSaubois

    Issue SMTP Error (550)

    Hello, I use plesk as a send server for some domains. When I send e-mails to external e-mail addresses whose reception account is external to Plesk but the domain is registered on plesk to send mail, I find this error : SMTP Error (550): Failed to add recipient...
  4. David Perez

    Issue Cannot receive emails 550 5.7.1 Command rejected.

    Hello, I'm trying to receive from an email account an email, but they gets this error: host mail.domain.com [xxx.xx.29.70] SMTP ERROR from remote mail server after pipelined DATA: 550 5.7.1 Command rejected. I have Plesk Onyx 17.8 Where can I look for?
  5. S

    Issue User unknown in virtual mailbox table

    Hi Pleskians! I recently ordered a Reseller hosting for some of my clients. I have created a domain and a email address, but whenever I try to send an email, I get the following error message: SMTP Error (550): Failed to add recipient "[email protected]" (5.1.1 <[email protected]>: Recipient...
  6. Y

    Issue SMTP ERROR 550 5.1.1

    I have this error : SMTP Fehler (550): Der Empfänger "[email protected]" konnte nicht gesetzt werden (5.1.1 <[email protected]>: Recipient address rejected: domain.de). I can send locally from one email address to the other emails. But not from my local email addresses to other email addresses...
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