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smtp

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    Resolved Force Plesk to use port 25 alternative (Digital Ocean refuses to open 25)

    There are numerous threads on this topic. I haven't found a way to force Plesk to use port 587. In the mail server settings, when I enable port 587, upon sending tests with Roundcube, the maillog indicates port 25 is still being used. Mar 21 18:25:41 my-server postfix/smtp[99165]: connect to...
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    Question Block 25 Port allow 587 port instead on Plesk

    Hello guys, I want the SMTP server to use the 587 port instead 25. So for security reason we want to use secure connection for outgoing emails. I already read this topic, as well. https://talk.plesk.com/threads/change-default-smtp-port-in-plesk.367784/ On my main.cf file there is no such as...
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    Question Mail subdomains with wrong TLS certificate (e.g. imap.example.tld)

    Hi, currently I'm migrating the websites of a plesk server into a new plesk server. In the old configuration the users are using the server domain to send/receive emails. On the new plesk server I have activated the imap.user.tld, smtp.user.tld feature. Today I migrated 3 websites and have the...
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    Issue DKIM and SPF do not align with RFC5322. Then DMARC result is fail.

    Hi, I'm having a problem when I use Mailgun with Plesk email account on one specific server. We have multiple servers with similar configuration, but this problem only happens in a specific server. The problem is that RFC5322 does not align with DKIM and SPF when using Mailgun and for that...
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    Resolved Plesk on Debian 12 and SSL mail SMTP port 465 Problem

    Hi, i cannot send mail from Thunderbird over 465 SSL. With 587 it works. Settings:
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    Question Too much connections to blacklisted bot IP's

    Hi. I've recently observed quite a large amount of outgoing connections from port 25 to numerous (malicious?) IP's through postfix, in turn creating several rather strange smtpd processes. I think they are bad bots. I'm mass banning them via fail2ban in the plesk-postfix part every time they do...
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    Question Find source of problem sending e-mail with different HELO value

    Hello everyone. Since a week ago we got into the XBL and CSS lists of Spamhaus.org, due to a problem with a mysterious e-mail sending whose HELO value is "outlook.com". This is obviously impossible because on this server we have HELO well configured with the server name, more than 400 email...
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    Resolved Webmail working, IMAP/POP+SMTP via ThunderBird etc. failing

    Hi folks, I've been banging my head against a wall for the last little while, every time I come to this issue I can't figure out what's misconfigured. Also, it is a business's email server so I don't want to cause any disruption if I can avoid. I can ping mail.quantumautomotiveni.com and it...
  9. falconsi

    Resolved PTR Record resolved, what to do for various domains?

    Hello all! I recently posted this and it's solved: BUT: I want to use this server for various email domains, @example1.com, @example2.com, @example3.com, etc. For what I learned solving above post, problem with sending to Ionos is you need to have, in your PTR record, same domain name as...
  10. falconsi

    Resolved IONOS NOT ACCEPTING INCOMING MAIL FROM PLESK - 554 BAD DNS PTR RESOURCE RECORD

    Hello all! I purchased a Plesk license after making a few tests in trial. I configured a domain in Ionos, changed nameservers to point to Plesk and everything is working perfectly (DNS prop is 100%). My problem is, when I send emails (from [email protected]) to Ionos customers, they...
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    Issue Mail delivery was aborted

    I have setup a mailserver for my client and it has been working perfectly for over 2 months, but yesterday he told me got the following error message, it just happens with this one email, every other email is still working. I checked the maillog but i have no idea what to search for...
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    Issue Issues with External SMTP

    Hello, we are attempting to send all plesk and system emails through sendgrid using the external smtp option in plesk, however there is a couple issues 1 the to address is not being set 2. I cannot set the from address, with recent changes to gmail and outlook, i need to set the from to an...
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    Resolved AWS EC2 STMP Woes - Amazon have authorised me but I still cannot send mail

    Tryin to setup SMTP on port 465 Outlook gives me the attached issue I contact AWS to get limits removed and they repsonsed with: Hello, We approved your request for the removal of the EC2 email sending limitations on your Amazon Web Services account for the following regionseu-west-2! If...
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    Issue Undelivered mail - SMTP port 25

    Hello, although smtp port 25 is enabled in the panel, plesk is unable to send emails from the various password reset systems or automated emails with the various cms installed VPS IONOS Provider
  15. X

    Issue Firewall add bulk ip address

    hello everyone plesk/modules/firewall/edit/rule@43/properties/ Firewall add bulk ip address I couldn't find a document where we can do a batch upload instead of manually typing the ip addresses one by one. Is there a solution for adding a txt or 100-500 character domain here? Thank you from now.
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    Issue smtp dns entry missing after domain migration

    I have a Linux server with Plesk Obsidian 18.0.49 and I'm running 2 domains on it. Both domains have Let's encrypt setup and sending and receiving mails used to work properly for years. Two days ago I did transfer one of the two domains to another hoster and now I cannot send mails from that...
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    Resolved Secure IMAP and SMTP subdomain based on customers domain name

    Hello, Whilst I know that you can allocate the main domain names letsencrypt SSL cert for use with IMAP/SMTP/POP3 connections, it doesn't seem possible to allocate a custom subdomain for IMAP/SMTP/POP3 use. For example, I'd like to use mail.mydomain.com as my server name and also get a...
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    Resolved Need help with email relay not being used

    Hi! we use multiple Linux servers with the same hoster and Plesk Obsidian. On one of the servers, email sending does not work. I suspect this line in the logfiles points at the problem Dec 9 23:12:38 xxx postfix-local[102419]: xxx from=<[email protected]>, to=<[email protected]>...
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    Issue mail not received by google

    Hi there, I'm running Plesk Obsidian 18.0.47 on Ubuntu 20.04.5 LTS. A client of mine noticed that often his emails are signed as SPAM on gmail. We did a quick test with mail-tester and looks like our setting are perfect ( Spam Test Result ) I tried to send an email from his account to a Gmail...
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    Issue STMP QUIT / Disconnect Problem with TLS

    Hi We recently updated to Plesk v18.0.48 and with it MailEnable Standard v10.42 After the update we are experiencing some problem using SMTP with TLS (port 587), it appears the QUIT command no longer causes the server to disconnect the STMP connection. We have Plesk running on an Azure VM...
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