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statistics

  1. O

    Issue Statistics is not updated for suspended accounts

    Hi. I have an issue with traffic statistics I have few suspended customers, which I was suspending all of their domain, and also their account. I also have active customers which have all their domains suspended. some of those customers were not renewed their domains, therefore the domain...
  2. J

    Issue plesk sbin statistics fails for database on a non-standard database server

    After running plesk sbin statistics --calculate-one --domain-name=example.com I get WARN: WARNING during statistics_collector execution: statistics_collector[17429]: Failed to process database 'example' from domain 'example.com': MySQL error 1049: Unknown database 'example' executing query...
  3. Frank.P

    Question Data Transfer Statistics

    Statistics never reset, always grow up and when change month still growing
  4. S

    Question Spam Assassin - New user

    Hi I am new to plesk just migrated a server over to a new server and decided to use plesk this time as i used to use websitepanel on my old server and a lot of the stuff you had to manually install and maintain. I have spam assassin running in the plesk control panel, first thing i did was...
  5. C

    Question Subscription Statistics: Traffic + Disk Usage

    Hi I'd like to allow my hosted websites to view their Traffic and Disk Usage, but I don't want to give them access to Plesk. They are all running on a LAMP CMS I'm assuming this data will be stored in the 'psa' database somewhere Does anyone have advice for: - finding that data in psa -...
  6. P

    Question Log rotation and statistics settings

    Hi, I have a few questions about log rotation and statistics settings. I numbered the questions so they can (hopefully) easily be replied. To me it looks as if there is some overlap in settings (but I'm probably wrong). Who can clarify? Tools & Settings > General Settings > Server Settings...
  7. W

    Resolved Traffic usage showing 0 MB

    Plesk is not calculating (or at least not showing) the traffic usage for all of our domains since a while. Every domain tells me that the traffic usage so far is 0 MB. At the moment, Version 17.8.11 Update #35 is installed. Does anyone have a clue what the problem is and how to fix it?
  8. G

    Resolved daily maintenance script hangs running statistics

    For some reason the daily maintenance tasks of plesk doesn't finish the process correctly. Using ps -aux |grep period=daily I see the following processes: === root 1457 0.0 0.0 359540 4056 ? S Feb22 0:00 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini...
  9. K

    Question access_log.stat size

    Hi, as I found out in the logs folder access_log.stat is taking about 30GB. Can I somehow empty the file? I see that the modification date is around the date I migrated from an older Plesk server to the new. Is it trash from the older plesk? Thanks.
  10. WhiteTiger

    Issue Statistics inaccessible

    I'm newbie with Plesk. I've a Onyx 17.0.17 with a Virtual Server. I'm not able to show the Statistic Panel. With a click in the Website and Domain / MyDomain / Web Statistic I load the page: https://MyDomain/plesk-stat/webstat/ but this page is always in timeout. Thanks in advance for any advice.
  11. B

    Issue Statistics.exe overwrite awstat config

    Hi, I want modify AWStat conf file for one domain but the file domain.conf is overwrite every night. I want change "SkipHosts" and "SkipFiles" parameters I modify this file : [plesk-root]/Additional/AWStats/wwwroot/cgi-bin/awstats.myDomainName.conf Same problem here in year 2005...
  12. Bitpalast

    Resolved Disk space usage miscalculated due admin's local server backup

    Plesk 12.5.30 #45 CentOS 7.2 Two reproducable issues with miscalculation of disk space when creating locally stored server backups. Example and steps for reproduction: Total disk space usage of a customer account is approx. 31 GB including - files/directories - databases - log files - email...
  13. Sergio Manzi

    Resolved Only subscribtion owner can view website statistics

    Hello everybody... first post here, nice to meet you all! I'm setting up two Plesk (12.5.30#40) instances under Centos 7.2 (comiing from cPanel, btw). I have several issues, but one is becoming a real pain in the neck: For a domain I have two Plesk users: Domain owner (unix user xxx)...
  14. gennolo

    statistics_collector takes 12-15 hrs to complete

    I am running Plesk 12.5.30 on several Centos 6.7 VMs. From some days some VMs takes hours to complete the nightly "statistics_collector" thing (up to 12/15 hours) and increases load average of the VMs themselves. Usually the process had always took 3-4 hours to complete and I am puzzled in...
  15. M

    Resolved How to check details about POP3/IMAP traffic for single email

    Recently I've upgraded my server from Plesk 11.5 to the last version 12.5. Now I've a high POP3/IMAP traffic for a single domain (from 30 to 300 GB monthly). I'd like to know if is possibile to find the single email (the domain has more 30+ emails) that use improperly the IMAP/POP3 service...
  16. L

    AwStats not working

    Hi, I have problems on Ubuntu 14.04 Server with Plesk 12.0.18 Server re-calculate the statistics (AwStats). Running the command: /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=domain.com emit following error message: WARNING during statistics_collector execution: ...
  17. gennolo

    Best way to completely get rid of "statistics_collection"

    Hello, I am running several VMs in a datastore with Plesk 12.5.30 and I ran in disk IO/s trouble because of "statistics_collection" process reading like crazy domains files for hours and hours. Domains have million of files and I don't really need internal statistics. I followed this KB article...
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