• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

user

  1. C

    Issue Webspace user able to acces directories outside webspace

    Hi all, I notice that the users I create under a webspace have (read)access to folders outside the webspace. This is not only for SSH, but also my web applications have access to folders outside of the webspace. I thought this was already taken care of by default when creating a user for a...
  2. elaa

    Issue how can i Enable FTPS or enforce the connection via the 'AUTH TLS' command.

    Hi, I have been asked to enable FTPS or enforce the connection via the 'AUTH TLS' command to my website because the remote host is running an FTP service that allows cleartext logins over unencrypted connections. To be honest I don't know what is this whether it is a Pest problem or not and I...
  3. AdrianC

    Question Does plesk use MPM ITK to run different users ?

    Hello. Can someone clarify this or has more info about this ? ... I was wondering if Plesk uses MPM ITK in order to run each vhost as a different user (user : psacln) And does it have additional customization in order to properly make mod_pagespeed cache files under /var/cache/mod_pagespeed ...
  4. T

    Question GIT users

    Hi I have rented Plesk managed space and installed GIT by Softaculous. But I do not want to use my Plesk administration user for commits/pushes and so forth. I created other users in Plesk but I am not able to configure them so that I can use them for GIT. I already asked my provider but this...
  5. D

    Resolved Prefix for ftp

    Good day, Is it possible that if a customer / subscriber creates a new FTP user, they always have the same prefix? Example: c54115-admin c54115-web c54115-%USERNAME% King Regrads Daniel Elskamp
  6. A

    Question Limit mail schedules per user

    hello I would like limit mail sending per user between 08:00 AM to 06:00 PM; plesk 12.5 Ubuntu 14.04.4 LTS‬ Postfix How to ? Thanks for all ideas ! Eric
  7. D

    Resolved User Directory Permission

    Hello! I have a problem with using another directory with a web user: I installed Nextcloud in the subdomain cloud.example.com (which means the http user is example.com in my case) And I want to set the data dir to /data/nextcloud which is not in the vhosts file permission range. (not in...
  8. V

    Resolved Plesk access to subdomain management only

    How do I set up a new user to point to their subdomains and not to the domain and all subdomains from this one? I remember this was possible before, but I don't know how to acomplish this now. PD: Plesk 12.5.30 update#48 on Ubuntu 14.04.5 LTS
  9. V

    Issue "User account already exists" while user doesn't really exists

    I'm using plesk 12.5.30 update#48 on ubuntu 14.04.5 LTS and when trying to add new domain Igot an error telling me that the user account already exists. It's true that I've created this user and after that delete it (from users panel on plesk), also delete the email associated(this was not...
  10. H

    Issue User Role

    I create and modified Webmaster role for Plesk admin, and only have access for one domain / website. I only allowed 2 permissions: - Create and manage databases - Upload and manage files I denied other permissions including "Create and manage sites" Why button "Add Domain" still available...
  11. A

    create a control panel for one domain only for mail creation

    Hi all, am new in plesk .am using plesk version 12.5.30 .I want to create login for a user which he can only access the mail settings for the domain.all other features should be hidden from that user. Did the plesk version 12.5.30 has this feature . Thank in Advance
  12. F

    Plesk migration not work

    every time I try to start a migration of a server account is displayed this message: Error: Unable to start the migration. Please check that the specified IP address and the administrator login and password are correct and try again. If the issue persists, refer to the migrator logs for...
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