• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

user management

  1. R

    Issue Deleted FTP users still showing on /etc/passwd

    I went through and deleted some unused/inactive FTP accounts on some of my subscriptions using Plesk, from where they were created. While they are now gone from Plesk, they are still showing up in /etc/passwd. Thoughts?
  2. C

    Issue Documentation: Deleting Database Users

    Hello, everyone! I am trying to remove a certain user from a certain database using their IDs. Anyone can tell me what's wrong with this xml packet code, or do I just need to find another way? <packet> <database> <del-db-user> <filter> <id>55</id>...
  3. Gerinho

    Resolved Cannot remove User Role

    Hi Pleskians, I have a small issue and I just can't work it out. I'm working with Plesk Onyx v17.8.11 and I'm the admin. Process I was testing using Customers by creating a Customer, then migrating some Subscriptions to this new made Subscriber. Then, under Users > User Roles, I've noticed...
  4. G

    Resolved Can I create one common user for two databases?

    I manage two domains in Plesk with two Mysql databases, every database on his own domain. Now I want a common database-user to be able to access both databases - can I do this with Plesk? Thank you very much for your answers!
  5. G

    Question customer user settings

    Dear reader, For some reason one of my customers has a "tab" with name "users" while the same user on a different server does not have this tab. I have no idea how and where I can change the settings (when logged in as admin) of this user so this particular user gets the "users tab" to manage...
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