• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

user management

  1. R

    Issue Deleted FTP users still showing on /etc/passwd

    I went through and deleted some unused/inactive FTP accounts on some of my subscriptions using Plesk, from where they were created. While they are now gone from Plesk, they are still showing up in /etc/passwd. Thoughts?
  2. C

    Issue Documentation: Deleting Database Users

    Hello, everyone! I am trying to remove a certain user from a certain database using their IDs. Anyone can tell me what's wrong with this xml packet code, or do I just need to find another way? <packet> <database> <del-db-user> <filter> <id>55</id>...
  3. Gerinho

    Resolved Cannot remove User Role

    Hi Pleskians, I have a small issue and I just can't work it out. I'm working with Plesk Onyx v17.8.11 and I'm the admin. Process I was testing using Customers by creating a Customer, then migrating some Subscriptions to this new made Subscriber. Then, under Users > User Roles, I've noticed...
  4. G

    Resolved Can I create one common user for two databases?

    I manage two domains in Plesk with two Mysql databases, every database on his own domain. Now I want a common database-user to be able to access both databases - can I do this with Plesk? Thank you very much for your answers!
  5. G

    Question customer user settings

    Dear reader, For some reason one of my customers has a "tab" with name "users" while the same user on a different server does not have this tab. I have no idea how and where I can change the settings (when logged in as admin) of this user so this particular user gets the "users tab" to manage...
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