• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. K

    Issue mail_auth_dump Invalid or unsupported Unicode character

    Dear Community, We runned against a problem that the renewed LE certificated are not replaced on the mail server. The files got updated but the mailserver did not pickup the changes. Therefore i runned "plesk repair mail -y" but that maked the issue even bigger. All accounts got deleted and...
  2. D

    Resolved JSON encoding issue - Plugin using PHP "download_url()"

    Hey everyone, I am relatively new to Plesk and hosting my Server and to this forum, so forgive me if this is the wrong sub-forum or prefix ;) So far, everything went relatively smooth with my new Plesk server, thanks to the good UI & this fabulous forum :D But I have a very wired issue, which...
  3. S

    Issue Backup problem with non-Latin file names

    hi when i try to make a backup for a website that contains non-Latin file names, the generated zip file contains wrong file name (as per attached image) and when restored it's not working any idea about this issue??
  4. B

    Issue XML Api special characters

    Hello, iam using the xml api and want to setup an autoresponder but iam always getting the error message " Parser error: Cannot parse the XML from the source specified" when i type special character or umlaut like äöüß... I have tried already thinks linke php htmlentities(). Please could you...
  5. D

    Question 4 byte UTF-8 Support

    hello I am running Plesk Onyx with MariaDB, and I Want to enable 4 Byte UTF-8 support for Drupal How can I do it ?
  6. N

    Issue IP Address Banning fail2ban UTF-8 error

    We are running a ‪CentOS 6.8 (Final)‬ VPS Server with Plesk 12.5.30 #48 and have a issue with IP Address Banning. When it's on the logfile /var/log/fail2ban.log shows: 2016-09-27 18:44:01,060 fail2ban.filter [16304]: WARNING Error decoding line from '/var/log/maillog' with 'UTF-8'. Consider...
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