10 -> 11 Migration Issues

[peter mahoney]

I have attempted to migrate my Plesk 10.4.4 server to a new 11.0.9 server 4 times. Each time the migration results in trashing the new server (mysql error and the control panel inaccessible). Reboots do not fix the problem I have resorted to a reimage each time.

I've done the migration by groups, customers, individual subscriptions and domains but every time the server is eventually trashed.

Looking for any guidance on how to monitor or debug the problem or validate before migration.

I will say that old 10 server has been a little funky since it was upgraded from 9 to 10. The new 11 server is not handling something....

Anyway, any input is appreciated.

Thanks

 

[MislavO]

If you get mysql error, there should be something in logs.

If panel is not accessible, there should be something in logs. Please check:
# /var/log/sw-cp-server/error_log

Have you tried to contact Plesk Support team?

 

[peter mahoney]

Thanks.

I'll have a look there.

Have not talk to Parallels support yet. Keep falling to the bottom of the to-do list.