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11444/relay with a blank page

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Funboy-63, Jul 2, 2011.

  1. Funboy-63

    Funboy-63 Guest

    After completing the latest Micro Updates my panel is partly broken,

    Hosting Services, Server Management, My Profile work and holding mouse above links shows my url ip https://xx.xxx.xxx.xx:8443/left.php3#

    However Business Operations, Business Monitoring, Business Setup are broken, holding mouse above links shows https://s12345678.onlinehome-server...xx.xxx.xxx.xx:8443&context=billing-accounting and pressing them redirects to https://s12345678.onlinehome-server.info:11444/relay with a blank page.

    Note: s12345678.onlinehome-server.info changed for security.

    I have read the artical posted here: http://forum.parallels.com/showthread.php?t=110426 (Plesk Update redirect error 11444/relay) which resulted is the following output:

    All components are showing as installed so any pointers are well please guys as I am a little stumped, mysql SSOBranding empty is this right?
  2. Funboy-63

    Funboy-63 Guest

    Well as no replies I have simply uninstalled and reinstalled PSA to fix the initial issue of links broke so now the question is this when the installation was completed via SSH I received the following message:

    So as this is a dreaded 1ans1 server how to I change the https://s12345678.onlinehome-server.info to its IP https://xx.xxx.xxx.xx:8443 which I had before or is it the fact that this was the original problem?

    The domain above points to the IP already so should I just now leave it and simply wait to see what happens on a future update as it is only when an update happens that this keeps getting broken!

    All STANDARD parts of Parallels (Plesk) link direct to the IP its only the Customer and Billing which does not?
  3. EugeneL

    EugeneL Regular Pleskian

    Feb 18, 2011
    Likes Received:
    Hi, Funboy-63, sorry for delay.

    I recommend you to set up the same URL for SSO configuration, for Plesk configuration and for CBM configuration.

    To set up SSO use command "sso -s" (http://kb.odin.com/en/111266)
    To repair integration use command "repair-integration --command=repair-all --idp-url=https::<your domain>:8443" (http://kb.odin.com/en/11204)