11444/relay with a blank page

[Funboy-63]

After completing the latest Micro Updates my panel is partly broken,

Hosting Services, Server Management, My Profile work and holding mouse above links shows my url ip https://xx.xxx.xxx.xx:8443/left.php3#

However Business Operations, Business Monitoring, Business Setup are broken, holding mouse above links shows https://s12345678.onlinehome-server...xx.xxx.xxx.xx:8443&context=billing-accounting and pressing them redirects to https://s12345678.onlinehome-server.info:11444/relay with a blank page.

Note: s12345678.onlinehome-server.info changed for security.

I have read the artical posted here: http://forum.parallels.com/showthread.php?t=110426 (Plesk Update redirect error 11444/relay) which resulted is the following output:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 10940
Server version: 5.1.57-log Source distribution

Copyright (c) 2000, 2010, Oracle and/or its affiliates. All rights reserved.
This software comes with ABSOLUTELY NO WARRANTY. This is free software,
and you are welcome to modify and redistribute it under the GPL v2 license

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql> select * from misc where param in ('sso_relay', 'sso_server', 'sso_server_user_url');
+---------------------+----------------------------+
| param | val |
+---------------------+----------------------------+
| sso_relay | https://xx.xxx.xxx.xx:8443 |
| sso_server | https://xx.xxx.xxx.xx:8443 |
| sso_server_user_url | https://xx.xxx.xxx.xx:8443 |
+---------------------+----------------------------+
3 rows in set (0.00 sec)

mysql> select * from SSOBranding;
Empty set (0.00 sec)

mysql> update misc set val = 'https://xx.xxx.xxx.xx:8443' where param in ('sso_relay', 'sso_server', 'sso_server_user_url');
Query OK, 0 rows affected (0.00 sec)
Rows matched: 3 Changed: 0 Warnings: 0

mysql>

All components are showing as installed so any pointers are well please guys as I am a little stumped, mysql SSOBranding empty is this right?

 

[Funboy-63]

Well as no replies I have simply uninstalled and reinstalled PSA to fix the initial issue of links broke so now the question is this when the installation was completed via SSH I received the following message:

Configuration file created
** DELETED ** by me!Application type: admin
Connected with SSO: On
SSO enabled: On
SSO API URL: https://s12345678.onlinehome-server.info:8443
SSO Relay port: https://s12345678.onlinehome-server.info:8443
Service Provider ID: ** DELETED ** by me!
** DELETED ** by me!Application type: client
Connected with SSO: On
SSO enabled: On
SSO API URL: https://s12345678.onlinehome-server.info:8443
SSO Relay port: https://s12345678.onlinehome-server.info:8443
Service Provider ID: ** DELETED ** by me!
Billing already configured
Operation completed successfully
Restarting SWsoft control panels server... stale pidfile. [ OK ]

Congratulations!
Parallels Plesk Billing has been successfully installed on your server.

So as this is a dreaded 1ans1 server how to I change the https://s12345678.onlinehome-server.info to its IP https://xx.xxx.xxx.xx:8443 which I had before or is it the fact that this was the original problem?

The domain above points to the IP already so should I just now leave it and simply wait to see what happens on a future update as it is only when an update happens that this keeps getting broken!

All STANDARD parts of Parallels (Plesk) link direct to the IP its only the Customer and Billing which does not?

 

[EugeneL]

Hi, Funboy-63, sorry for delay.

I recommend you to set up the same URL for SSO configuration, for Plesk configuration and for CBM configuration.

To set up SSO use command "sso -s" (http://kb.odin.com/en/111266)
To repair integration use command "repair-integration --command=repair-all --idp-url=https::<your domain>:8443" (http://kb.odin.com/en/11204)