Question 403 forbidden, mail list management link on plesk with litespeed

[pauls1919]

Server operating system version

Ubuntu 20.04 x86_64

Plesk version and microupdate number

Plesk Obsidian 18.0.52.1

After i installed Mailman on a plesk Obsidian 18.0.52.1 with litespeed extension, i was able to create mailing lists for domain but cannot access it in order to manage
https://domain.com/mailman/admin/test gives "403 Forbidden Access to this resource on the server is denied!" when litespeed server is up.
I tried with apache and is working fine.
Any ideea what is causing the 403 error?

 

[piticu iulian]

same issue aynone can help? i cant access webmail

 

[Sebahat.hadzhi]

@piticu iulian , do you have ModSecurity enabled on the server in question, please? If yes, it is likely causing the issue. Please check the logs in Domains > example.com > Logs and if there are any entries exclude the corresponding rule(s).

 

[piticu iulian]

i have disable ModSecurity but same error

 

[piticu iulian]

all website work only the webmail dont work

 

[piticu iulian]

im get this error on litespeed
[200819] [T0] [162.158.14.112:27136#APVH_webmail.giurgiutaxi.host:0] MIME type [application/x-httpd-php83] for suffix '.php' does not allow serving as static file, access denied!

 

[Sebahat.hadzhi]

Thank you for the update. It sounds like the issue might be caused by LiteSpeed. Could you please try the workaround suggested in this thread on their forum? In your case, the suffix you need to add in the Script Handler is php83. Please let us know if that sorted the issue.

 

[piticu iulian]

no i still have that error i falow that but dont work

 

[piticu iulian]

i dont know whay on cpanel is work and on plesk i get that error

 

[Sebahat.hadzhi]

Thank you for the update. As far as I am aware, the error originates from LiteSpeed, so if adding the value in your LiteSpeed Web Admin dashboard doesn't solve the issue, what I can recommend is to try getting in touch with them directly.