Resolved 500 PleskExt\SslIt\OpenSsl\OpenSslException

[sub205]

Server operating system version

Debian 10.13

Plesk version and microupdate number

Plesk Obsidian 18.0.71 Update #2

Hello,

out of nowhere, when accessing the SSL options on a new vhost, this error appears:

Right now we are unable to configure SSL and/or add certificates to our installation.

Repair kit didn't help and the plugins are on current versions as statet in other posts.

How to debug/fix this?

Kind regards

 

[Sebahat.hadzhi]

Hello, @sub205 . Could you please navigate to Subscription > example.com > Hosting Settings and confirm if there's a certificate selected under Certificate within the SSL/TLS support section? If there is, please set it to "Not selected" and try accessing the SSL page again.

 

[sub205]

Thank you for the info. After some trial and error, it worked.
I still don't understand why it initially stopped working by default and we now have to use this workaround.
But maybe it gets better when i update the base system next week.

 

[Sebahat.hadzhi]

If there are a certificate assigned it was likely non-existent or corrupted. If there wasn't, I am also unsure what caused the issue.