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Username: matbcvo
TITLE
554 5.7.1 <test@dömäin.tld>: Relay access denied;
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.34_build1800210305.11 os_CentOS 7
CentOS Linux 7.9.2009 (Core)
PROBLEM DESCRIPTION
Some of our customers have IDN domains (for example dömäin.tld). All emails that are sent to email addresses that contains IDN domain are getting rejected. Only emails that are sent to email addresses that does not contain IDN domain are delivered successfully.
One of our customer have 2 domains: domain.tld (alias domain) and dömäin.tld (main).
When I send email to:
a) domain.tld (not IDN domain) - email is delivered successfully
b) dömäin.tld (is IDN domain) - email is not delivered, I'm getting delivery status notification with error: 554 5.7.1 <test@dömäin.tld>: Relay access denied;
However it's possible to send emails FROM email address that contains IDN domain, but can't receive any emails.
STEPS TO REPRODUCE
Add IDN domain
Create email address that contains IDN domain
Send email to that email address
ACTUAL RESULT
Getting delivery status notification with error 554 5.7.1 <test@dömäin.tld>: Relay access denied
EXPECTED RESULT
Email should be delivered to that email address that contains IDN domain
ANY ADDITIONAL INFORMATION
/etc/postfix/main.cf : https://pastebin.com/raw/viCMQ8Dd
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
TITLE
554 5.7.1 <test@dömäin.tld>: Relay access denied;
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.34_build1800210305.11 os_CentOS 7
CentOS Linux 7.9.2009 (Core)
PROBLEM DESCRIPTION
Some of our customers have IDN domains (for example dömäin.tld). All emails that are sent to email addresses that contains IDN domain are getting rejected. Only emails that are sent to email addresses that does not contain IDN domain are delivered successfully.
One of our customer have 2 domains: domain.tld (alias domain) and dömäin.tld (main).
When I send email to:
a) domain.tld (not IDN domain) - email is delivered successfully
b) dömäin.tld (is IDN domain) - email is not delivered, I'm getting delivery status notification with error: 554 5.7.1 <test@dömäin.tld>: Relay access denied;
Code:
Mar 22 09:34:04 alpha postfix/smtpd[32671]: NOQUEUE: reject: RCPT from mail-eopbgr60123.outbound.protection.outlook.com[40.107.6.123]: 554 5.7.1 <test@dömäin.tld>: Relay access denied; from=<[email protected]> to=<test@dömäin.tld> proto=ESMTP helo=<EUR04-DB3-obe.outbound.protection.outlook.com>
Mar 22 09:34:04 alpha postfix/smtpd[32671]: disconnect from mail-eopbgr60123.outbound.protection.outlook.com[40.107.6.123] ehlo=2 starttls=1 mail=1 rcpt=0/1 quit=1 commands=5/6
Code:
Mar 22 11:15:02 alpha postfix/smtpd[19606]: connect from mail-lf1-f43.google.com[209.85.167.43]
Mar 22 11:15:02 alpha postfix/smtpd[19606]: NOQUEUE: reject: RCPT from mail-lf1-f43.google.com[209.85.167.43]: 554 5.7.1 <test@dömäin.tld>: Relay access denied; from=<[email protected]> to=<test@dömäin.tld> proto=ESMTP helo=<mail-lf1-f43.google.com>
Mar 22 11:15:02 alpha psa-pc-remote[15534]: Message aborted.
Mar 22 11:15:02 alpha postfix/smtpd[19606]: disconnect from mail-lf1-f43.google.com[209.85.167.43] ehlo=2 starttls=1 mail=1 rcpt=0/1 bdat=0/1 quit=1 commands=5/7However it's possible to send emails FROM email address that contains IDN domain, but can't receive any emails.
STEPS TO REPRODUCE
Add IDN domain
Create email address that contains IDN domain
Send email to that email address
ACTUAL RESULT
Getting delivery status notification with error 554 5.7.1 <test@dömäin.tld>: Relay access denied
EXPECTED RESULT
Email should be delivered to that email address that contains IDN domain
ANY ADDITIONAL INFORMATION
/etc/postfix/main.cf : https://pastebin.com/raw/viCMQ8Dd
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
Last edited:
