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554 mail server permanently rejected message (#5.3.0)

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by hostingE, Apr 11, 2012.

  1. hostingE

    hostingE New Pleskian

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    Hello, i am using plesk 10.4 Linux

    I got error "554 mail server permanently rejected message (#5.3.0)" when sending email to the email that have mailbox full
    Also get same error when sending to multiple recipients and one of the recipient's mailbox is full and the email failed to sent
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Do you have Postfix or Qmail MTA? Did you try to find solution in KB articles?
     
  3. hostingE

    hostingE New Pleskian

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    Hi IgorG, I am using Qmail as MTA
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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  5. hostingE

    hostingE New Pleskian

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    i also already find the solution in KB and didn't get solution, please help me, i found this issue when using plesk 10.4
     
  6. hostingE

    hostingE New Pleskian

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    Hi IgorG,

    This is the permissions on my server:

    # ls -l /var/qmail/bin/qmail-queue*
    -r-x--s--x. 1 mhandlers-user popuser 49080 Nov 2 19:49 /var/qmail/bin/qmail-queue
    -r-s--x--x. 1 qmailq qmail 19256 Nov 1 15:34 /var/qmail/bin/qmail-queue.moved

    Is this no problem to change to:

    # ls -la /var/qmail/bin/qmail-queue*
    -r-s--x--x 1 drweb qmail 161024 Oct 11 13:31 /var/qmail/bin/qmail-queue
    -r-s--x--x 1 drweb qmail 161024 Oct 11 13:31 /var/qmail/bin/qmail-queue.drweb
    -r-s--x--x 1 qmailq qmail 16012 Aug 24 13:21 /var/qmail/bin/qmail-queue.origin

    As mentioned in http://kb.parallels.com/en/836 , because this is the default permissions of plesk 10.4
     
  7. hostingE

    hostingE New Pleskian

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    thanks for your suggestions, we just change like this way :
    # stop qmail and xinetd service :
    /etc/init.d/qmail stop
    /etc/init.d/xinetd stop

    #then copy manual :
    cp -rp qmail-queue.moved qmail-queue

    # last actions start the services that we stopped before
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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