554 mail server permanently rejected message (#5.3.0)

[hostingE]

Hello, i am using plesk 10.4 Linux

I got error "554 mail server permanently rejected message (#5.3.0)" when sending email to the email that have mailbox full
Also get same error when sending to multiple recipients and one of the recipient's mailbox is full and the email failed to sent

 

[IgorG]

Do you have Postfix or Qmail MTA? Did you try to find solution in KB articles?

 

[hostingE]

Hi IgorG, I am using Qmail as MTA

 

[IgorG]

http://kb.parallels.com/en/836

 

[hostingE]

i also already find the solution in KB and didn't get solution, please help me, i found this issue when using plesk 10.4

 

[hostingE]

Hi IgorG,

This is the permissions on my server:

# ls -l /var/qmail/bin/qmail-queue*
-r-x--s--x. 1 mhandlers-user popuser 49080 Nov 2 19:49 /var/qmail/bin/qmail-queue
-r-s--x--x. 1 qmailq qmail 19256 Nov 1 15:34 /var/qmail/bin/qmail-queue.moved

Is this no problem to change to:

# ls -la /var/qmail/bin/qmail-queue*
-r-s--x--x 1 drweb qmail 161024 Oct 11 13:31 /var/qmail/bin/qmail-queue
-r-s--x--x 1 drweb qmail 161024 Oct 11 13:31 /var/qmail/bin/qmail-queue.drweb
-r-s--x--x 1 qmailq qmail 16012 Aug 24 13:21 /var/qmail/bin/qmail-queue.origin

As mentioned in http://kb.parallels.com/en/836 , because this is the default permissions of plesk 10.4

 

[hostingE]

thanks for your suggestions, we just change like this way :
# stop qmail and xinetd service :
/etc/init.d/qmail stop
/etc/init.d/xinetd stop

#then copy manual :
cp -rp qmail-queue.moved qmail-queue

# last actions start the services that we stopped before

 

[IgorG]

http://kb.parallels.com/en/113722