6 of my subscriptions exist in Plesk but do not appear

[IÑAKI_CODINA]

I think there is a problem with Plesk database.
Yesterday I was 19 subscriptions, now only appear 13
- In "service plans", my personal plan shows 19 subscriptions, but ...
- If I access "subscriptions" or I click on the "19" only shows 13
- If I access "domains" none shown
The 6 subscriptions "disappeared" work well, for example webmail working properly
How to solve this problem?

 

[IgorG]

I'm afraid that there is serious database inconsistency. In this case I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.

 

[IÑAKI_CODINA]

OK, That's what I thought, thanks for your help