9.0.0.2: Loosing emails to mailboxes of domain aliases

[evydaemon]

The problem I have is that emails to Domain aliases won't reach the recipient.
e.g.:
Domain google.com has a domain alias gogle.com.
Mailbox [email protected] exists and can be sent to but emails to [email protected] are lost and not forwarded to [email protected].

"Mail" in domain alias properties is checked of course, as is Web and Java


I have hotfix psa-hotfix4-9.0.0-9.0.0-fc8.build90081222.11 installed but I saw the newest build would be
psa-hotfix4-9.0.0-9.0.0-fc8.build90081222.17 but it won't install with autoinstaller.

Should I really install the whole 600 MB rpm package available from the patches/install website?
AND will it fix that problem?
http://www.parallels.com/download/plesk/patches/

what's the command? only chmod +x and then execute it

Autoinstaller did not upgrade it to build90081222.17 but finished successfully.

This problem is severe, as emails are getting lost.
Sender gets no notice.
Spam filter has been deactivated.

EDIT:
Sender does get a notice after 48h or so:

[email protected] am 22.01.2009 10:02
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
<EXCHANGESERVER #4.0.0 smtp;421 fopen('users/assign') failed (#5.7.10) Permission denied>


EDIT2:
Now there is even a problem with some domains by sending mail to an email alias!!
Mails don't appear in queue, they just seem to never get processed.

 

[gorilych]

what mta is used? qmail or postfix?

have you tried to install latest updates? try it now:

/usr/local/psa/admin/sbin/autoinstaller --select-release-latest --upgrade-installed-components

Have you tried to run mchk to rebuild mail configuration? You can do it with:

/usr/local/psa/admin/sbin/mchk --with-spam

 

[evydaemon]

Thank you for your reply. I successfully executed the two commands:


[...]
The packages were installed successfully.

[root@tobi ~]# /usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mail_spam_restore... ok
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_drweb_restore... not exsists
==> Checking for: mail_kav_restore... not exsists
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok

unlucky me, that had no influence on the issue. I still can't receive mails that has been sent to email or domain aliases.

I'm using qmail.

 

[gorilych]

try to remove/add one particular mail alias to check if it helps

 

[evydaemon]

I have already tried that. I also did that with the domain hosting, the domain aliases and the mailboxes.

The following email is sent back after 24h:

[email protected] am 29.01.2009 10:15
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
<LOCALEXCHANGESERVER #4.0.0 smtp;421 fopen('users/assign') failed (#5.7.10) Permission denied>


domain.com is not the domain alias, it's the host domain.
office is an email alias for info
i can successfully send mails to info.

 

[gorilych]

check http://kb.odin.com/en/5619

 

[evydaemon]

Thanks, problems finally solved with latest 9.0.1 rpms.