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Acronis Backup and Recovery for Plesk - Recovery does not work

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by JWeiher, Apr 10, 2012.

  1. JWeiher

    JWeiher Guest

    Plesk Version 9.5.4
    B&R Version 10
    running on Debian 5


    I'm trying to test the recovery precedure with Backup and Recovery for Plesk using the trial key (the key is valid till 20th of April). I successfully created an image of my machine using Backup and Recovery for Plesk. However, if I try to recover the Image using a bootable media on another box, Acronis for Plesk always fails with "Key disabled". I tried to figure out where I might need to put the key to make the recovery work, but nothing worked. I am completely aware of the fact that I am only using a Trial Key for Backup and Recovery, but I wouldnt dream of buying a backup software without the ability to test the recovery procedure first, so I think recovery should be possible using the Trial Key?
    Or is just the Manual lacking some information? I was unable to determine which parts of B&R need the license key file and where on the file system.

    best regards,
    Jan Weiher