• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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Acronis Backup and Recovery for Plesk - Recovery does not work

J

JWeiher

Guest
Plesk Version 9.5.4
B&R Version 10
running on Debian 5


Hi,

I'm trying to test the recovery precedure with Backup and Recovery for Plesk using the trial key (the key is valid till 20th of April). I successfully created an image of my machine using Backup and Recovery for Plesk. However, if I try to recover the Image using a bootable media on another box, Acronis for Plesk always fails with "Key disabled". I tried to figure out where I might need to put the key to make the recovery work, but nothing worked. I am completely aware of the fact that I am only using a Trial Key for Backup and Recovery, but I wouldnt dream of buying a backup software without the ability to test the recovery procedure first, so I think recovery should be possible using the Trial Key?
Or is just the Manual lacking some information? I was unable to determine which parts of B&R need the license key file and where on the file system.

best regards,
Jan Weiher
 
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