Input activate kernelcare

[UHolthausen]

Hello

i can't see the forest for the trees anymore...
fresh installation Debian 10.5 and plesk 18.3.30 incl. latest update
I bought the extension KernelCare in April 20200, license registered, but KernelCare wants me to buy a new license.
The server has already been restarted.

edit:

i have removed the extension and then a new try. The same as before. The extension cant be activated.

edit2:

found this:

Contact us

TuxCare helps organizations take care of support, maintenance, & security for Enterprise Linux systems. Contact US

www.cloudlinux.com

seemed that debian 10 isnt supported yet. Any hints?

 

[SKristich]

Hello,
In this case, you can register the server using the information in this document here How To
Thank you.

 

[UHolthausen]

Hello

i have tried it like the manual says. unfortunately still "invalid key

 

[IgorG]

I would suggest you ask assistance here Licensing and Purchase support

 

[UHolthausen]

Hello and good morning

i have filled out and sent the form.

thanks for the support