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After 10.0.1 UG from 9.5.2, can't get into Domain Control Panel

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by matrixtech, Nov 17, 2010.

  1. matrixtech

    matrixtech Guest

    I have scoured the forums and KB here at Parallels for another user having this problem. I have eliminated most errors (except for how to make SSO work without disabling it, but that's another matter), but when I go into any of my or my customer's domain control panel links, this is what I see (had to turn on Remote Error Responses):


    Also, the panel.log file says much the same thing:
    I don't know if related, but I also get errors trying to modify customers:
    Of note:
    CPU INTEL Pentium-III Intel64 Family 6 Model 26 Stepping 5 ~2134MHz
    Version Parallels Plesk Panel v10.0.1_build20101029.19 os_Windows 2003/2008
    OS Microsoft Windows 6.0;build-6002;sp2.0;suite272;product3 (on VMWare ESXi 4.0)

    Is it a database updating problem. In the Administrator's Panel, everything seems correct. I do have Customer & Billing Manager installed, but haven't moved any accounts over to it yet. I haven't figured out how to do that yet, but realize it may possibly be causing this issue.

    Thanks so much in advance (My brain hurts!),
    Joe Peavey
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    It looks like there is Plesk database inconsistency. I strongly suggest you contact support team for database repairing because it is complex procedure.