After mu#23 - plesk sendmail[]: Trying to resolve the e-mail alias:

[Ian Collier]

We have linux server running plesk:

Product version: Plesk Onyx 17.5.3 Update #24
Update date: 2017/10/03 08:16
Build date: 2017/03/17 16:00
OS version: Ubuntu 14.04
Revision: 55d1b49a272f44666e1920eca8b6e4da449a38cd
Architecture: 64-bit
Wrapper version: 1.2

We are using:

PHP Version 7.1.9
Server version: Apache/2.4.7 (Ubuntu)
Postfix verion: 2.11.0

I created a small php script to send 100 emails to one account - mail500-2.php.
I uploaded the script to our web server into it's own directory (mail500) in our domain space.
I then went to my browser and in the address bar entered the following:

https://<<mydomain.com>>/mail500/mail500-2.php

Where <<mydomain.com>> is the real domain the script is being tested on.

I then clicked go and waited and watched a number of emails being delivered to my mail client.

After 50 or so emails being received, I encountered the Internal Server 500 error. When I inspected the logs, there were several log entries similar to this:

[Tue Oct 03 08:45:22.560472 2017] [fcgid:warn] [pid 16108] mod_fcgid: process 40931 graceful kill fail, sending SIGKILL
plesk sendmail[42060]: Trying to resolve the e-mail alias: <<name in here>>
postalias: option requires an argument -- 'q'

When I run the exact same script on our test server (which does not have plesk installed) the script runs successfully and all 100 emails are recieved.

For convenience I have uploaded my script. Please rename it to mail500-2.php and follow the simple instructions from line 14.

 

[VNick]

To those affected:

please also check your package versions. Run either of the following commands and post the output here.

dpkg -l 'plesk-mail-*-driver' | cat # if you have Debian or Ubuntu
rpm -qa | grep 'plesk-mail-.*-driver' # if you have RedHat, CentOS, or CloudLinux

Thank you.

 

[Ian Collier]

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-====================================-==========================================-============-===================================================================================================
ii plesk-mail-pc-driver 17.5.3-ubuntu14.04.build1705170920.16 amd64 Plesk Onyx v17.5.3 Postfix mail driver

 

[Wiz]

To those affected:

please also check your package versions. Run either of the following commands and post the output here.

dpkg -l 'plesk-mail-*-driver' | cat # if you have Debian or Ubuntu
rpm -qa | grep 'plesk-mail-.*-driver' # if you have RedHat, CentOS, or CloudLinux

Thank you.

Current installed package: plesk-mail-pc-driver-17.5.3-cos7.build1705170928.14.x86_64

It appears mu#24 resolves the system user/email alias resolving issues but introduces a new issue:

Oct  5 11:30:20 nnn check-quota[27227]: cannot get sender domain
Oct  5 11:30:20 nnn check-quota[27227]: Unable to intialize check-quota mail handler
Oct  5 11:30:20 nnn journal: plesk sendmail[27226]: Error during 'check-quota' handler

Master.cf:

smtp   inet    n    -    n    -    -    smtpd
-o content_filter=spamassassin

spamassassin unix - n n - - pipe
       user=popuser
       argv=/usr/bin/spamc -s 4194304 -e /usr/sbin/sendmail -oi -f ${sender} ${recipient}

By reverting to using spamass-milter, check-quota no longer outputs the above error.

 

[VNick]

ii plesk-mail-pc-driver 17.5.3-ubuntu14.04.build1705170920.16 amd64 Plesk Onyx v17.5.3 Postfix mail driver

@Ian Collier , you have outdated package installed. Please update to the latest version. You may use the following command: plesk installer update

 

[VNick]

@Wiz , glad to hear your original problem is resolved. As for check-quota failures, you may try setting null_sender attribute to a full mail address.

 

[Wiz]

@VNick Copy that. I'll test it out during the weekend. Thanks for your support!

 

[Ian Collier]

@VNick Thanks your your reply, your solution appears to have fixed my problem. Thank you.