After Upgrade to 11.5 we can´t access panel plesk !!!!

[Fco. JavierC]

Helo!

Firts, sorry, but my English is not good. The next text are written by google translator.

After upgrading to version 11.5 the control panel started throwing errors in almost every action we needed to do (change owner of a subscription, create a database, etc). As an example I paste the error after trying to enable a domain:

PHP Runtime Notice: Non-static method ActionLog_Manager::getGroupedEvents_() should not be called statically, assuming $this from incompatible context
Line: 494
File: /usr/local/psa/admin/plib/ActionLog.php
Stack Trace:
#0 Smb_Exception_Syntax::handleError(2048, Non-static method ActionLog_Manager::getGroupedEvents_() should not be called statically, assuming $this from incompatible context, /usr/local/psa/admin/plib/ActionLog.php, 494, Array ([action_name] => domain_status_update)) called at [/usr/local/psa/admin/plib/ActionLog.php:494]
#1 ActionLog->getActionGroup(domain_status_update) called at [/usr/local/psa/admin/plib/ActionLog.php:513]
#2 ActionLog->callEventListeners() called at [/usr/local/psa/admin/plib/ActionLog.php:299]
#3 ActionLog->submit() called at [/usr/local/psa/admin/plib/PhDomain.php:789]
#4 PhDomain->update() called at [/usr/local/psa/admin/plib/BsDomain.php:438]
#5 BsDomain->update() called at [/usr/local/psa/admin/plib/Domain.php:150]
#6 Domain->turnOn(81) called at [/usr/local/psa/admin/plib/Smb/Plesk/Bridge/Domain.php:95]
#7 Smb_Plesk_Bridge_Domain->activate(81) called at [/usr/local/psa/admin/smb/application/controllers/WebController.php:2208]
#8 WebController->_changeWebsiteStatus(Smb_Plesk_Bridge_Domain Object ([] => BsDomain Object ([] => ,[reconfigure] => Array ([mail] => ,[dns] => ,[www] => ,[www_prefix] => ,
[....... very big, deleted for this post ..............]
#9 WebController->activateAction() called at [/usr/local/psa/admin/externals/Zend/Controller/Action.php:516]
#10 Zend_Controller_Action->dispatch(activateAction) called at [/usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php:295]
#11 Zend_Controller_Dispatcher_Standard->dispatch(Zend_Controller_Request_Http Object ([] => Array ([0] => _GET,[1] => _POST),[] => /smb/web/activate/id/30,[] => /smb,[] => ,[] => /web/activate/id/30,[] => Array ([controller] => web,[action] => activate,[id] => 30,[module] => default),[] => ,[] => Array (),[] => 1,[] => default,[] => module,[] => web,[] => controller,[] => activate,[] => action), Zend_Controller_Response_Http Object ([] => Array (),[] => Array (),[] => Array (),[] => Array (),[] => 200,[] => ,[] => ,[headersSentThrowsException] => 1)) called at [/usr/local/psa/admin/externals/Zend/Controller/Front.php:954]
#12 Zend_Controller_Front->dispatch() called at [/usr/local/psa/admin/plib/Smb/Application/Web.php:39]
#13 Smb_Application_Web->run() called at [/usr/local/psa/admin/smb/application/public/index.php:14]


Finally, at this time, we can not access the control panel. When trying to login we get the following error:

PHP Runtime Notice: Declaration of RootLocation::accessItem() should be compatible with UIPointer::accessItem($method, $mode = NULL)
Line: 49
File: /usr/local/psa/admin/plib/UIPointer.php
Stack Trace:
#0 Smb_Exception_Syntax::handleError(2048, Declaration of RootLocation::accessItem() should be compatible with UIPointer::accessItem($method, $mode = NULL), /usr/local/psa/admin/plib/UIPointer.php, 49, Array ([path_info] => /plesk/sessions/,[components] => Array ([0] => ,[1] => plesk,[2] => sessions))) called at [/usr/local/psa/admin/plib/UIPointer.php:49]
#1 UIPointer:arse() called at [/usr/local/psa/admin/plib/UIPointer.php:49]
#2 UIPointer:arse(/plesk/sessions/) called at [/usr/local/psa/admin/plib/cmd_loginup.php:154]
#3 onSessionCreated(1, admin) called at [/usr/local/psa/admin/plib/cmd_loginup.php:309]
#4 createSessionAdmin(admin, <password>, , , 1) called at [/usr/local/psa/admin/plib/cmd_loginup.php:68]
#5 createSession(admin, <password>, , ) called at [/usr/local/psa/admin/htdocs/login_up.php3:45]

Of course, before write in this forum, we try yo search information and solutions. We run:
[root@jpw04l /]# /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
===> Cumulative APS controller database (apsc) upgrade and repair has been started.
===> Upgrade and repair of APS controller database has been completed.
Reconfiguring mail subsystem...
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Restoring SELinux context on '/usr/local/psa'
Restoring SELinux context on '/var/log/psa-horde'
Restoring SELinux context on '/var/named/chroot'
Restoring SELinux context on '/var/qmail/alias'
Restoring SELinux context on '/var/qmail/bin'
Restoring SELinux context on '/var/qmail/boot'
Restoring SELinux context on '/var/qmail/control'
Restoring SELinux context on '/var/qmail/plugins'
Restoring SELinux context on '/var/qmail/popuser'
Restoring SELinux context on '/var/qmail/queue'
Restoring SELinux context on '/var/qmail/users'
Restoring SELinux context on '/var/lib/plesk'
Restoring SELinux context on '/usr/lib64/plesk-9.0'
Restoring SELinux context on '/etc/nginx'
Restoring SELinux context on '/var/lib/nginx'
Restoring SELinux context on '/var/log/nginx'
Restoring SELinux context on '/var/lib/plesk/mail'
Restoring SELinux context on '/usr/lib64/php/modules'
Restoring SELinux context on '/var/run'
Restoring SELinux context on '/var/www/vhosts'
Restoring SELinux context on '/var/qmail/mailnames'
Regenerating web servers' configuration files...
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/tmp/plesk_11.5.30_repair.log' and '/tmp/plesk_11.5.30_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.

... but this no fix the problem. The same login error.

Please need help with this problem since we have dozens of customers on that server and the problem may be too large for us. Please help!


Thanks a lot !

 

[Nikolay.]

http://forum.parallels.com/showthread.php?289672-Error-while-creating-DB-in-11-5-30