i'm having problems accessing a site under www.mysite.com but yet can access it under mysite.com . if i go to www.mysite.com i get a : If you can see this, it means that the installation of the Apache web server software on this system was successful. You may now add content to this directory and replace this page. Seeing this instead of the website you expected? This page is here because the site administrator has changed the configuration of this web server. Please contact the person responsible for maintaining this server with questions. The Apache Software Foundation, which wrote the web server software this site administrator is using, has nothing to do with maintaining this site and cannot help resolve configuration issues. The Apache documentation has been included with this distribution. You are free to use the image below on an Apache-powered web server. Thanks for using Apache! i've called my host and they said that they do not support DNS when you do your own dns. i've checked my dns settings and they are identical to all the other sites. what can i do.