ASP Session Timout set to 30 mins, not getting this

[mskipsey]

I don't know whether this is a Microsoft IIS issue, or whether this is a Plesk issue, but I have set the ASP session timeout value in IIS set to 30 minutes for my web site, and I am getting something far less than this (10 mins or so - hard to test the exact time).

What this means is that I log into the web site that I have created, and after a period of inactivity for 10 minutes or so, I then proceed to do something on the web site and my session variables go (obviously due to the session timeout been exceeded.)

The reason why I think this might be a Plesk issue is because I have set the value in IIS to 30 minutes, so you would assume that this would work. I have another server not running Plesk in which the same timeout value is set - and this works.

(Some additional information about my web server - it is hosted by 1&1 UK.)

 

[SteveDude]

Look to see if you have a web.config file in your root folder. You can change timeout settings on a per domain basis there. In some cases Plesk will create the file and it will set the timeout to IIS default (commonly 20 minutes)

Timeouts can also be set directly in your ASP code as well.

 

[prince]

check the "application pool idle timeout" under the application pool properties for the domain.

It is likely to be set to 5 minutes. Change it to a higher value.

 

[prince]

check app pool idle timeout settings. It may be set to 5 minutes by default. Increase it to a higher value.