• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved asp support

costaskal

Basic Pleskian
-after last updates in plesk 12.5 i have problem with sites with asp support
‪Ubuntu 14.04.3 LTS‬
Plesk version 12.5.30 Update #62

-error 500
Can't locate object method "remote_ip" via package "Apache2::Connection" at /usr/share/perl5/Apache/ASP/StateManager.pm line 85.\n at /usr/share/perl5/Apache/ASP/StateManager.pm line 85.\n\tApache::ASP::InitState('Apache::ASP=HASH(0x7ffb646e8bf8)') called at /usr/share/perl5/Apache/ASP.pm line 421\n\tApache::ASP::new('Apache::ASP', 'Apache2::RequestRec=SCALAR(0x7ffb63f48b90)', '/var/www/vhosts/DOMAIN NAME/httpdocs/product.asp') called at /usr/share/perl5/Apache/ASP.pm line 184\n\tApache::ASP::handler('Apache2::RequestRec=SCALAR(0x7ffb63f48b90)') called at -e line 0\n\teval {...} called at -e line 0\n

-error 403
AH01276: Cannot serve directory /var/www/vhosts/ DOMAIN NAME /httpdocs/: No matching DirectoryIndex (at_domains_index.html,index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml,index.cfm) found, and server-generated directory index forbidden by Options directive
 
Last edited:
Hi costaskal,

to start, I would suggest to provide MORE informations, if you desire help from people willing to help you:
  • Pls. what is your apache2 version?
  • Did you recently upgraded your apache webserver?
  • What is the output of the command :
    Code:
    apt-cache policy libapache-asp-perl
  • What is the output of the command :
    Code:
    apt-cache policy libapache2-mod-perl2
  • Do you use a combination of apache2 + nginx on your (sub)domain?


Additional informations:

With the apache2 - version 2.4, the "remote_ip" has been replaced/renamed with "client_ip". When using the perl module "Apache::ASP" with "Apache2::Connection", you might experience issues/errors/problems, due to the fact, that "Apache2::Connection" hasn't been updated since "2011/08/16" ( pls. see as well: => CHANGES - metacpan.org )​
 
-Apache version
Server version: Apache/2.4.7 (Ubuntu)
Server built: Jul 15 2016 15:34:04

-i dont recently update apache


-apt-cache policy libapache-asp-perl


libapache-asp-perl:
Installed: 2.62-1
Candidate: 2.62-1
Version table:
*** 2.62-1 0

-apt-cache policy libapache2-mod-perl2
libapache2-mod-perl2:
Installed: 2.0.8+httpd24-r1449661-6ubuntu2
Candidate: 2.0.8+httpd24-r1449661-6ubuntu2
Version table:
*** 2.0.8+httpd24-r1449661-6ubuntu2 0

- i do not use a combination of apache2 + nginx
 
Hi costaskal,

first of all, I would like to mention, that your issue/error/problem is NOT RELATED to any Plesk product or component. Neither perl, nor the additional perl-modules are coded or shipped by Plesk. Pls. consider to open threads which are not related to Plesk products and it's components at =>
Home > Forum > General Discussion > Open Topics

Second, I would like to point you again to my previous "Additional informations", which should help to understand, why you experience issues as:
Can't locate object method "remote_ip" via package "Apache2::Connection"
 
Back
Top