Atomic Basic ModSecurity Error

[Raymond_Davelaar]

Fout: Het bijwerken van de ModSecurity-regelset is mislukt: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Fri Jun 12 17:35:31 2015 CEST using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set. --2015-06-14 00:18:36-- http://www.atomicorp.com/RPM-GPG-KEY.atomicorp.txt Resolving www.atomicorp.com (www.atomicorp.com)... 74.208.77.16 Connecting to www.atomicorp.com (www.atomicorp.com)|74.208.77.16|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1694 (1.7K) [text/plain] Saving to: 'STDOUT' 0K . 100% 8.96M=0s 2015-06-14 00:18:36 (8.96 MB/s) - written to stdout [1694/1694] aum failed with exitcode 3. stdout: Checking versions ... Authorization failed attempting to download an update. The username or password may be invalid, or your license may be expired. Please log in to the License Manager at https://www.atomicorp.com/amember/member.php and verify your account. Further information may be found at: https://www.atomicorp.com/wiki/index.php/ASL_FAQ#HTTP_Error_401:_Authorization_Required. ------------------------------------------------------------------------------- Errors were encountered: L CODE SOURCE MESSAGE - ---- ----------------------------- ------------------------------------------ [1;31m3 303 Core::distributed_update Invalid user credentials [0m85.214.113.149 85.214.208.162 stderr: Unable to download tortix rule set

On start page, how to fix this?

 

[omexlu12]

Same Problem here:

Fehler: Der ModSecurity-Regelsatz konnte nicht aktualisiert werden: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Fri Jun 12 17:35:31 2015 CEST using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set. --2015-06-14 06:25:49-- http://www.atomicorp.com/RPM-GPG-KEY.atomicorp.txt Resolving www.atomicorp.com (www.atomicorp.com)... 74.208.77.16 Connecting to www.atomicorp.com (www.atomicorp.com)|74.208.77.16|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1694 (1.7K) [text/plain] Saving to: `STDOUT' 0K . 100% 159M=0s 2015-06-14 06:25:49 (159 MB/s) - written to stdout [1694/1694] aum failed with exitcode 3. stdout: Checking versions ... Authorization failed attempting to download an update. The username or password may be invalid, or your license may be expired. Please log in to the License Manager at https://www.atomicorp.com/amember/member.php and verify your account. Further information may be found at: https://www.atomicorp.com/wiki/index.php/ASL_FAQ#HTTP_Error_401:_Authorization_Required. ------------------------------------------------------------------------------- Errors were encountered: L CODE SOURCE MESSAGE - ---- ----------------------------- ------------------------------------------ [1;31m3 303 Core::distributed_update Invalid user credentials [0m151.80.99.196 stderr: Unable to download tortix rule set

What can we do, or only need to wait a fix?

At this point i have deactivated and reactivated the mod_secu. no error message at this point, but let wait the next update schedule.

 

[well1000]

Same Problem :-(

 Fehler: Der ModSecurity-Regelsatz konnte nicht aktualisiert werden: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Fri Jun 12 17:35:31 2015 CEST using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set. aum failed with exitcode 3. stdout: Checking versions ... Authorization failed attempting to download an update. The username or password may be invalid, or your license may be expired. Please log in to the License Manager at https://www.atomicorp.com/amember/member.php and verify your account. Further information may be found at: https://www.atomicorp.com/wiki/index.php/ASL_FAQ#HTTP_Error_401:_Authorization_Required. ------------------------------------------------------------------------------- Errors were encountered: L CODE SOURCE MESSAGE - ---- ----------------------------- ------------------------------------------ [1;31m3 303 Core::distributed_update Invalid user credentials [0m37.157.255.179 stderr: Unable to download tortix rule set

System Data:

OS : CentOS Linux 7.1.1503 (Core)
Plesk Version : 12.0.18 Update #49, zuletzt aktualisiert: 4. Juni 2015 03:30:2

 

[B_P]

Same here...
There is a similar article in the knowledge base, but it is not specific for Debian-based systems: http://kb.odin.com/en/125752
However, there is no new ca-certificates package for Ubuntu (12.04.5).

Btw: To clarify how/where the error message is shown: It is shown on the Start page when being logged in as admin.

Update: 2015-06-15: The update seems to have disappeared again...

 

[Patrick1]

After the last update i also get the following error that the rules cant be updated;

Fout: Het bijwerken van de ModSecurity-regelset is mislukt: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Tue Jun 16 16:05:13 2015 CEST using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set. --2015-06-19 07:18:13-- http://www.atomicorp.com/RPM-GPG-KEY.atomicorp.txt Resolving www.atomicorp.com (www.atomicorp.com)... 74.208.77.16 Connecting to www.atomicorp.com (www.atomicorp.com)|74.208.77.16|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1694 (1.7K) [text/plain] Saving to: 'STDOUT' 0K . 100% 3.50M=0s 2015-06-19 07:18:13 (3.50 MB/s) - written to stdout [1694/1694] aum failed with exitcode 3. stdout: Checking versions ... Authorization failed attempting to download an update. The username or password may be invalid, or your license may be expired. Please log in to the License Manager at https://www.atomicorp.com/amember/member.php and verify your account. Further information may be found at: https://www.atomicorp.com/wiki/index.php/ASL_FAQ#HTTP_Error_401:_Authorization_Required. ------------------------------------------------------------------------------- Errors were encountered: L CODE SOURCE MESSAGE - ---- ----------------------------- ------------------------------------------ [1;31m3 303 Core::distributed_update Invalid user credentials [0m5.*.*.*.*.* stderr: Unable to download tortix rule set

How can i fix this ?

regards,
Pat.

 

[papak]

After the last update i also get the following error that the rules cant be updated;

Fout: Het bijwerken van de ModSecurity-regelset is mislukt: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Tue Jun 16 16:05:13 2015 CEST using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set. --2015-06-19 07:18:13-- http://www.atomicorp.com/RPM-GPG-KEY.atomicorp.txt Resolving www.atomicorp.com (www.atomicorp.com)... 74.208.77.16 Connecting to www.atomicorp.com (www.atomicorp.com)|74.208.77.16|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1694 (1.7K) [text/plain] Saving to: 'STDOUT' 0K . 100% 3.50M=0s 2015-06-19 07:18:13 (3.50 MB/s) - written to stdout [1694/1694] aum failed with exitcode 3. stdout: Checking versions ... Authorization failed attempting to download an update. The username or password may be invalid, or your license may be expired. Please log in to the License Manager at https://www.atomicorp.com/amember/member.php and verify your account. Further information may be found at: https://www.atomicorp.com/wiki/index.php/ASL_FAQ#HTTP_Error_401:_Authorization_Required. ------------------------------------------------------------------------------- Errors were encountered: L CODE SOURCE MESSAGE - ---- ----------------------------- ------------------------------------------ [1;31m3 303 Core::distributed_update Invalid user credentials [0m5.*.*.*.*.* stderr: Unable to download tortix rule set

How can i fix this ?

regards,
Pat.

The same issue here. On few servers isn't problem and on few server we see this message in Plesk after login in. It occur randomly on the servers. ODIN KB doesn't provide fix.

Regards,
Mike

 

[meech]

Also having this error randomly displayed on login that mentions username / password may be invalid even though using the basic ruleset that does not need subscription. Currently up to date with 12.0.18 MU#51. Here's my exact error:

Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature made Mon Jun 22 17:10:58 2015 EDT using RSA key ID 4520AFA9 gpg: Good signature from "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" gpg: WARNING: This key is not certified with a trusted signature! gpg: There is no indication that the signature belongs to the owner. Primary key fingerprint: 1818 66DF 9DAC A40E 5B42 9B08 FFBD 5D0A 4520 AFA9 TERM environment variable not set. --2015-06-25 06:25:21-- http://www.atomicorp.com/RPM-GPG-KEY.atomicorp.txt Resolving www.atomicorp.com (www.atomicorp.com)... 74.208.77.16 Connecting to www.atomicorp.com (www.atomicorp.com)|74.208.77.16|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 1694 (1.7K) [text/plain] Saving to: 'STDOUT' 0K . 100% 167M=0s 2015-06-25 06:25:21 (167 MB/s) - written to stdout [1694/1694] aum failed with exitcode 3. stdout: Checking versions ... Authorization failed attempting to download an update. The username or password may be invalid, or your license may be expired. Please log in to the License Manager at https://www.atomicorp.com/amember/member.php and verify your account. Further information may be found at: https://www.atomicorp.com/wiki/index.php/ASL_FAQ#HTTP_Error_401:_Authorization_Required. ------------------------------------------------------------------------------- Errors were encountered: L CODE SOURCE MESSAGE - ---- ----------------------------- ------------------------------------------ [1;31m3 303 Core::distributed_update Invalid user credentials [0m45.55.218.246 stderr: Unable to download tortix rule set

 

[SalvadorS]

Same problem Here, Debian 7.8 Plesk 12.0.18 #52

Any suggestions to delete the error?

 

[Chris1]

I'm getting the same error as well.

 

[J.Wick]

I had this error and solved it by going into update components and ran all the updates to Micro Patch 18 I think? Then after, I toggled between the rules sets, saved, then reverted back to Atomic, saved, then I shut down plesk entirely with the psa stopall command and restarted Plesk, logged back in and everything works fine again. Cheers.

 

[IgorG]

Look at discussion here http://talk.plesk.com/threads/plesk-12-0-18-mu-52.333432/

 

[Bludau Media]

Centos 7.6.x

still the same:

"Der ModSecurity-Regelsatz konnte nicht installiert werden: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) "