• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Auth smtp/submission mails marked as SPAM by spamassassin

A

AllinOneSoftware

Guest
PLESK version 9.5.4, Ubuntu 10.04

I have a plesk server with a lot of clients. Some of these clients use my plesk server as an outgoing mailserver. Because port 25 is blocked by most ISP's they use port 587 for sending emails. Mails that are sent by a client using this mailserver as SMTP server to another domain within plesk gets marked (not blocked) as spam by spamassassin. Mails to external addresses (like gmail) are not marked in any way. Some of the scores the mail gets from Spamassassin are:

- RCVD_IN_PBL (Because all ISP home addresses are in the PBL of spamhaus)
- DOS_OUTLOOK_TO_MX (Because outlook directly connects to this mailserver)
- HELO_LOCALHOST (Because computer/phone identifies itself as localhost)

These emails should not be marked at all because they are sent by an authenticated user. On an old server with a previous version (plesk v 9.2.3, Ubuntu 6.06) this problem dit not occur at all.

It seems that after some searching on the internet that this is related to the version of qmail used by plesk is not RFC 3848 compliant (see http://forum.parallels.com/showthread.php?t=84122). Postfix seems to have a fix (http://adam.shand.net/archives/2008/getting_spamassassin_to_trust_authenticated_smtp_clients/). This doesnt work (http://wiki.apache.org/spamassassin/DynablockIssues) because there is no header that indicates a auth smtp mail. And there are more people with this problem, and no answer that works.

For now i disabled the above scores because this helps, but doesnt solve the problem. Does anyone have a real solution for this?

Thanx in advance

Timon
 
We are also seeing lots of DOS_OUTLOOK_TO_MX for internal emails (users on the same server sending emails to each other).

When users on the same server send emails to each other you would expect outlook to connect directly to the MX, it is a false positive.

spamassasin should ignore this flag for authenticated users (and mailenable would need to add a header to indicate the local authenticated user which it doesn't currently do)
 
as a temporary solution I have added these two lines:

score DOS_OE_TO_MX 0
score DOS_OUTLOOK_TO_MX 0

to C:\Program Files (x86)\Parallels\Plesk\Additional\SpamAssassin\etc\mail\spamassassin\local.cf

I'm not sure when the changes would take effect, I just went into the spam filter settings in the plesk panel and clicked OK without changing anything, as I know that immediately causes the changes to take effect.
 
Back
Top