• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Authorization problems - Clients can't log in, can't add mail addresses

R

ranageman

Guest
Suddenly (no particular event seems to have triggered this) I have two problems:

- Clients cant log in ("Invalid username or password, please try again.")
- Even when logged in as "admin" I cannot perform certain admin tasks on a domain.
Specifically, the "Add New Mail Name" icon is grayed out for all domains.

Otherwise the server has been running without problems for several years. I've tried restarting the whole VPS without any effect.

Help!
 
Back
Top