• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

autoinstaller update problem

WnetST

New Pleskian
hey,

I recieved the follwing error message while updating my plesk panel v11.0.9 to the newest v11.5.30:


Code:
 ----------------
E: Version '11.5.6-41230.13072911' for 'pp-sitebuilder' was not found
E: Version '11.5.6-41230.13072911' for 'pp-sitebuilder-default-templates' was not found
E: Version '11.5.6-41230.13072911' for 'pp-sitebuilder-skins' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---

Do I have to add any new server to my sources list?
 
We're having the same issue with new installs at the moment (using http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Ubuntu_12.04_x86_64 )

Seems the installer is looking for 11.5.6 files that have been removed.

STDOUT: ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.
STDERR: File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 15%..22%..31%..40%..53%..60%..74%..82%..93%..100% was finished.
File downloading ppsmbe.inf3: 100% was finished.
File downloading sitebuilder.inf3: 100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 100% was finished.
File downloading pp-sitebuilder.inf3: 33%..40%..74%..100% was finished.
File downloading billing.inf3: 15%..34%..57%..61%..82%..92%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_11.5.30/plesk-11.5.30-ubt12.04-x86_64.inf3: 24%..55%..63%..93%..100% was finished.
File downloading PSA_11.5.30/plesk-patches-11.5.30-ubt12.04-x86_64.inf3: 100% was finished.
File downloading SITEBUILDER_11.5.6/sitebuilder-11.5.6-deball-all.inf3: 100% was finished.
File downloading BILLING_11.5.30/billing-11.5.30-deball-all.inf3: 100% was finished.
File downloading NGINX_1.5.0/nginx-1.5.0-ubt12.04-x86_64.inf3: 100% was finished.
Synchronizing the Debian APT package index files...
Hit http://mirror.nl.leaseweb.net precise Release.gpg
Hit http://mirror.nl.leaseweb.net precise-updates Release.gpg
Hit http://mirror.nl.leaseweb.net precise Release
Hit http://mirror.nl.leaseweb.net precise-updates Release
Hit http://security.ubuntu.com precise-security Release.gpg
Hit http://mirror.nl.leaseweb.net precise/main amd64 Packages
Hit http://mirror.nl.leaseweb.net precise/restricted amd64 Packages
Hit http://mirror.nl.leaseweb.net precise/universe amd64 Packages
Hit http://mirror.nl.leaseweb.net precise/multiverse amd64 Packages
Hit http://mirror.nl.leaseweb.net precise/main i386 Packages
Hit http://mirror.nl.leaseweb.net precise/restricted i386 Packages
Hit http://mirror.nl.leaseweb.net precise/universe i386 Packages
Hit http://mirror.nl.leaseweb.net precise/multiverse i386 Packages
Hit http://mirror.nl.leaseweb.net precise/main TranslationIndex
Hit http://mirror.nl.leaseweb.net precise/multiverse TranslationIndex
Hit http://mirror.nl.leaseweb.net precise/restricted TranslationIndex
Hit http://security.ubuntu.com precise-security Release
Hit http://security.ubuntu.com precise-security/main amd64 Packages
Hit http://security.ubuntu.com precise-security/restricted amd64 Packages
Hit http://security.ubuntu.com precise-security/universe amd64 Packages
Hit http://security.ubuntu.com precise-security/multiverse amd64 Packages
Hit http://security.ubuntu.com precise-security/main i386 Packages
Hit http://security.ubuntu.com precise-security/restricted i386 Packages
Hit http://security.ubuntu.com precise-security/universe i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse i386 Packages
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://mirror.nl.leaseweb.net precise/universe TranslationIndex
Hit http://mirror.nl.leaseweb.net precise/main Translation-en
Hit http://mirror.nl.leaseweb.net precise/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Hit http://mirror.nl.leaseweb.net precise/restricted Translation-en
Hit http://mirror.nl.leaseweb.net precise-updates/main amd64 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/restricted amd64 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/universe amd64 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/multiverse amd64 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/main i386 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/restricted i386 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/universe i386 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/multiverse i386 Packages
Hit http://mirror.nl.leaseweb.net precise-updates/main TranslationIndex
Hit http://mirror.nl.leaseweb.net precise-updates/multiverse TranslationIndex
Hit http://mirror.nl.leaseweb.net precise-updates/restricted TranslationIndex
Hit http://mirror.nl.leaseweb.net precise-updates/universe TranslationIndex
Hit http://mirror.nl.leaseweb.net precise/universe Translation-en
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://mirror.nl.leaseweb.net precise-updates/main Translation-en
Hit http://mirror.nl.leaseweb.net precise-updates/multiverse Translation-en
Hit http://mirror.nl.leaseweb.net precise-updates/restricted Translation-en
Hit http://mirror.nl.leaseweb.net precise-updates/universe Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Ign http://autoinstall.plesk.com precise Release.gpg
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com precise Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com all Release
Get:1 http://autoinstall.plesk.com precise/all amd64 Packages [31.7 kB]
Get:2 http://autoinstall.plesk.com precise/all i386 Packages [31.7 kB]
Ign http://autoinstall.plesk.com precise/all TranslationIndex
Ign http://autoinstall.plesk.com all/all TranslationIndex
Ign http://autoinstall.plesk.com all/all TranslationIndex
Get:3 http://autoinstall.plesk.com all/all i386 Packages [908 B]
Get:4 http://autoinstall.plesk.com all/all amd64 Packages [770 B]
Get:5 http://autoinstall.plesk.com all/all i386 Packages [770 B]
Err http://autoinstall.plesk.com all/all amd64 Packages
404 Not Found
Ign http://autoinstall.plesk.com precise/all Translation-en
Ign http://autoinstall.plesk.com all/all Translation-en
Ign http://autoinstall.plesk.com all/all Translation-en
Fetched 65.9 kB in 14s (4462 B/s)
W: Failed to fetch http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.6/dists/all/all/binary-amd64/Packages 404 Not Found

E: Some index files failed to download. They have been ignored, or old ones used instead.
Warning: there are errors in 'apt-get update'
Warning: not connected 'universe' repository section
Warning: not connected 'multiverse' repository section
Detecting installed product components.
Warning: following component(s) not found: 'base'
Gathering information about installed license key...
Checking whether the package dependencies are resolved.
E: Version '11.5.6-41230.13072911' for 'pp-sitebuilder' was not found
E: Unable to locate package pp-sitebuilder-default-templates
E: Unable to locate package pp-sitebuilder-skins
 
now i recieve an new error:

Template processing failed: file = /opt/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: [Template_Variable_Domain_PhysicalHosting] Wrong variable to subsitute: maintenanceMode file: /opt/psa/admin/plib/Template/Processor.php line: 27 code: 0 Previous error: Template_Exception: [Template_Variable_Domain_PhysicalHosting] Wrong variable to subsitute: maintenanceMode file: /opt/psa/admin/plib/Template/Processor.php line: 27 code: 0 Previous error: Template_Exception: [Template_Variable_Domain_PhysicalHosting] Wrong variable to subsitute: maintenanceMode file: /opt/psa/admin/plib/Template/Variable/Abstract.php line: 67 code: 0.

do i have to rename all of the "include files" of all my domains ( http://forum.parallels.com/showthread.php?262422-Error-with-webmail-in-Plesk )?

thanks for your help!
 
Back
Top