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Twitter- Server operating system version
- Debian 11.9
- Plesk version and microupdate number
- 18.0.61
hello,
The installation of mailman3 is giving me a lot of problems. I would suggest a different page for version 2 and version 3 in the documentation, to make it easier to follow.
During the installation, I get the error shown in the attached image.
I also attach the error log as text, because I can't attacht .log file downloaded from installer
Any advice about this error?
[2024-05-23 09:51:30.255818] Installation started in background
[2024-05-23 09:51:30.255864]
Getting bootstrapper packages to installation list:
[2024-05-23 09:51:30.255928] skip package 'pp18.0.61-bootstrapper-18.0-v.debian.11+p18.0.61.3+t240521.1405.amd64' from component panel - same or newer version of this package is already installed (in system pp18.0.61-bootstrapper-18.0-v.debian.11+p18.0.61.3+t240521.1405.amd64)
[2024-05-23 09:51:30.255981] skip package 'sw-engine-cli-6.61-6.61.1-debian.11.240426.1113.amd64' from component panel - same or newer version of this package is already installed (in system sw-engine-cli-6.61-6.61.1-debian.11.240426.1113.amd64)
[2024-05-23 09:51:30.256016] Following bootstrapper packages will be installed: (empty)
[2024-05-23 09:51:30.256029] ----------------
[2024-05-23 09:51:30.256041] Getting packages to installation list:
[2024-05-23 09:51:30.256085] Following packages will be installed: psa-mailman3-configurator-18.0-v.debian.11+p18.0.61.0+t240426.1307.amd64 mailman3-full-3.3.3-1
[2024-05-23 09:51:30.256102] ----------------
[2024-05-23 09:51:30.256138] Comprobando si se resuelven las dependencias del paquete.
[2024-05-23 09:51:31.363583] add to install list mailman3-3.3.3-1
[2024-05-23 09:51:31.363636] add to install list mailman3-web-0+20200530-2
[2024-05-23 09:51:31.363657] add to install list python3-mailman-hyperkitty-1.1.0-10
[2024-05-23 09:51:31.363697] (regen obsoletes cache)
[2024-05-23 09:51:31.363753] Check package set before installation
[2024-05-23 09:51:31.363989] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2024-05-23 09:51:31.364094] Instalando paquetes
[2024-05-23 09:51:31.366668] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_61', sequence='prep', stage='execute', sequence_order='-2', operation='install', exec_cmd='touch /var/lock/plesk-report-update.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-05-23 09:51:31.369255] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_61', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-05-23 09:51:31.398391] Reading package lists...
Building dependency tree...
Reading state information...
Suggested packages:
lynx | www-browser mailman3-doc
Recommended packages:
libapache2-mod-proxy-uwsgi | nginx
The following NEW packages will be installed:
mailman3 mailman3-full mailman3-web psa-mailman3-configurator
python3-mailman-hyperkitty
N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Preconfiguring packages ...
0 upgraded, 5 newly installed, 0 to remove and 46 not upgraded.
Need to get 0 B/789 kB of archives.
After this operation, 6157 kB of additional disk space will be used.
Selecting previously unselected package mailman3.
(Reading database ... (Reading database ... 5%(Reading database ... 10%(Reading database ... 15%(Reading database ... 20%(Reading database ... 25%(Reading database ... 30%(Reading database ... 35%(Reading database ... 40%(Reading database ... 45%(Reading database ... 50%(Reading database ... 55%(Reading database ... 60%(Reading database ... 65%(Reading database ... 70%(Reading database ... 75%(Reading database ... 80%(Reading database ... 85%(Reading database ... 90%(Reading database ... 95%(Reading database ... 100%(Reading database ... 117301 files and directories currently installed.)
Preparing to unpack .../mailman3_3.3.3-1_all.deb ...
Unpacking mailman3 (3.3.3-1) ...
Selecting previously unselected package mailman3-web.
Preparing to unpack .../mailman3-web_0+20200530-2_all.deb ...
Unpacking mailman3-web (0+20200530-2) ...
Selecting previously unselected package python3-mailman-hyperkitty.
Preparing to unpack .../python3-mailman-hyperkitty_1.1.0-10_all.deb ...
Unpacking python3-mailman-hyperkitty (1.1.0-10) ...
Selecting previously unselected package mailman3-full.
Preparing to unpack .../mailman3-full_3.3.3-1_all.deb ...
Unpacking mailman3-full (3.3.3-1) ...
Selecting previously unselected package psa-mailman3-configurator.
Preparing to unpack .../psa-mailman3-configurator_18.0-v.debian.11+p18.0.61.0+t240426.1307_amd64.deb ...
Unpacking psa-mailman3-configurator (18.0-v.debian.11+p18.0.61.0+t240426.1307) ...
Setting up psa-mailman3-configurator (18.0-v.debian.11+p18.0.61.0+t240426.1307) ...
Setting up mailman3-web (0+20200530-2) ...
dbconfig-common: writing config to /etc/dbconfig-common/mailman3-web.conf
Creating config file /etc/dbconfig-common/mailman3-web.conf with new version
creating database mailman3web.db: success.
verifying database mailman3web.db exists: success.
Creating config file /etc/mailman3/mailman-web.py with new version
Created symlink /etc/systemd/system/multi-user.target.wants/mailman3-web.service -> /lib/systemd/system/mailman3-web.service.
Setting up mailman3 (3.3.3-1) ...
dbconfig-common: writing config to /etc/dbconfig-common/mailman3.conf
Creating config file /etc/dbconfig-common/mailman3.conf with new version
creating database mailman.db: success.
verifying database mailman.db exists: success.
Creating config file /etc/mailman3/mailman.cfg with new version
Created symlink /etc/systemd/system/multi-user.target.wants/mailman3.service -> /lib/systemd/system/mailman3.service.
Setting up python3-mailman-hyperkitty (1.1.0-10) ...
chmod: cannot access '/etc/mailman3/mailman-hyperkitty.cfg': No such file or directory
dpkg: error processing package python3-mailman-hyperkitty (--configure):
installed python3-mailman-hyperkitty package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of mailman3-full:
mailman3-full depends on python3-mailman-hyperkitty; however:
Package python3-mailman-hyperkitty is not configured yet.
dpkg: error processing package mailman3-full (--configure):
dependency problems - leaving unconfigured
Processing triggers for man-db (2.9.4-2) ...
Errors were encountered while processing:
python3-mailman-hyperkitty
mailman3-full
E: Sub-process /usr/bin/dpkg returned an error code (1)
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_61', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-05-23 09:52:15.403168] Iniciando los verificadores del producto y componentes...
[2024-05-23 09:52:15.403212] FileFetcher: get file (~empty)/report-update
[2024-05-23 09:52:15.403269] Descargando archivo report-update: 0%
[2024-05-23 09:52:15.430882] Descargando archivo report-update: 100% finalizado.
[2024-05-23 09:52:15.431111] FileFetcher: get file (~empty)/pool/PSA_18.0.61_14582/examiners/py_launcher.sh
[2024-05-23 09:52:15.431149] Descargando archivo pool/PSA_18.0.61_14582/examiners/py_launcher.sh: 0%
[2024-05-23 09:52:15.441106] Descargando archivo pool/PSA_18.0.61_14582/examiners/py_launcher.sh: 100% finalizado.
[2024-05-23 09:52:15.907711] Examination executed ["/root/parallels/pool/PSA_18.0.61_14582/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.61.3 --from=18.0.61] with code 0
Output:
~empty
Error:
~empty
[2024-05-23 09:52:15.907889] Error: Se ha producido un error cuando se intentaban instalar los paquetes.
¡Importante! Puede que su software no esté operativo.
Visite https://support.plesk.com/ para encontrar una solución.
The installation of mailman3 is giving me a lot of problems. I would suggest a different page for version 2 and version 3 in the documentation, to make it easier to follow.
During the installation, I get the error shown in the attached image.
I also attach the error log as text, because I can't attacht .log file downloaded from installer
Any advice about this error?
[2024-05-23 09:51:30.255818] Installation started in background
[2024-05-23 09:51:30.255864]
Getting bootstrapper packages to installation list:
[2024-05-23 09:51:30.255928] skip package 'pp18.0.61-bootstrapper-18.0-v.debian.11+p18.0.61.3+t240521.1405.amd64' from component panel - same or newer version of this package is already installed (in system pp18.0.61-bootstrapper-18.0-v.debian.11+p18.0.61.3+t240521.1405.amd64)
[2024-05-23 09:51:30.255981] skip package 'sw-engine-cli-6.61-6.61.1-debian.11.240426.1113.amd64' from component panel - same or newer version of this package is already installed (in system sw-engine-cli-6.61-6.61.1-debian.11.240426.1113.amd64)
[2024-05-23 09:51:30.256016] Following bootstrapper packages will be installed: (empty)
[2024-05-23 09:51:30.256029] ----------------
[2024-05-23 09:51:30.256041] Getting packages to installation list:
[2024-05-23 09:51:30.256085] Following packages will be installed: psa-mailman3-configurator-18.0-v.debian.11+p18.0.61.0+t240426.1307.amd64 mailman3-full-3.3.3-1
[2024-05-23 09:51:30.256102] ----------------
[2024-05-23 09:51:30.256138] Comprobando si se resuelven las dependencias del paquete.
[2024-05-23 09:51:31.363583] add to install list mailman3-3.3.3-1
[2024-05-23 09:51:31.363636] add to install list mailman3-web-0+20200530-2
[2024-05-23 09:51:31.363657] add to install list python3-mailman-hyperkitty-1.1.0-10
[2024-05-23 09:51:31.363697] (regen obsoletes cache)
[2024-05-23 09:51:31.363753] Check package set before installation
[2024-05-23 09:51:31.363989] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2024-05-23 09:51:31.364094] Instalando paquetes
[2024-05-23 09:51:31.366668] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_61', sequence='prep', stage='execute', sequence_order='-2', operation='install', exec_cmd='touch /var/lock/plesk-report-update.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-05-23 09:51:31.369255] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_61', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-05-23 09:51:31.398391] Reading package lists...
Building dependency tree...
Reading state information...
Suggested packages:
lynx | www-browser mailman3-doc
Recommended packages:
libapache2-mod-proxy-uwsgi | nginx
The following NEW packages will be installed:
mailman3 mailman3-full mailman3-web psa-mailman3-configurator
python3-mailman-hyperkitty
N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Preconfiguring packages ...
0 upgraded, 5 newly installed, 0 to remove and 46 not upgraded.
Need to get 0 B/789 kB of archives.
After this operation, 6157 kB of additional disk space will be used.
Selecting previously unselected package mailman3.
(Reading database ... (Reading database ... 5%(Reading database ... 10%(Reading database ... 15%(Reading database ... 20%(Reading database ... 25%(Reading database ... 30%(Reading database ... 35%(Reading database ... 40%(Reading database ... 45%(Reading database ... 50%(Reading database ... 55%(Reading database ... 60%(Reading database ... 65%(Reading database ... 70%(Reading database ... 75%(Reading database ... 80%(Reading database ... 85%(Reading database ... 90%(Reading database ... 95%(Reading database ... 100%(Reading database ... 117301 files and directories currently installed.)
Preparing to unpack .../mailman3_3.3.3-1_all.deb ...
Unpacking mailman3 (3.3.3-1) ...
Selecting previously unselected package mailman3-web.
Preparing to unpack .../mailman3-web_0+20200530-2_all.deb ...
Unpacking mailman3-web (0+20200530-2) ...
Selecting previously unselected package python3-mailman-hyperkitty.
Preparing to unpack .../python3-mailman-hyperkitty_1.1.0-10_all.deb ...
Unpacking python3-mailman-hyperkitty (1.1.0-10) ...
Selecting previously unselected package mailman3-full.
Preparing to unpack .../mailman3-full_3.3.3-1_all.deb ...
Unpacking mailman3-full (3.3.3-1) ...
Selecting previously unselected package psa-mailman3-configurator.
Preparing to unpack .../psa-mailman3-configurator_18.0-v.debian.11+p18.0.61.0+t240426.1307_amd64.deb ...
Unpacking psa-mailman3-configurator (18.0-v.debian.11+p18.0.61.0+t240426.1307) ...
Setting up psa-mailman3-configurator (18.0-v.debian.11+p18.0.61.0+t240426.1307) ...
Setting up mailman3-web (0+20200530-2) ...
dbconfig-common: writing config to /etc/dbconfig-common/mailman3-web.conf
Creating config file /etc/dbconfig-common/mailman3-web.conf with new version
creating database mailman3web.db: success.
verifying database mailman3web.db exists: success.
Creating config file /etc/mailman3/mailman-web.py with new version
Created symlink /etc/systemd/system/multi-user.target.wants/mailman3-web.service -> /lib/systemd/system/mailman3-web.service.
Setting up mailman3 (3.3.3-1) ...
dbconfig-common: writing config to /etc/dbconfig-common/mailman3.conf
Creating config file /etc/dbconfig-common/mailman3.conf with new version
creating database mailman.db: success.
verifying database mailman.db exists: success.
Creating config file /etc/mailman3/mailman.cfg with new version
Created symlink /etc/systemd/system/multi-user.target.wants/mailman3.service -> /lib/systemd/system/mailman3.service.
Setting up python3-mailman-hyperkitty (1.1.0-10) ...
chmod: cannot access '/etc/mailman3/mailman-hyperkitty.cfg': No such file or directory
dpkg: error processing package python3-mailman-hyperkitty (--configure):
installed python3-mailman-hyperkitty package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of mailman3-full:
mailman3-full depends on python3-mailman-hyperkitty; however:
Package python3-mailman-hyperkitty is not configured yet.
dpkg: error processing package mailman3-full (--configure):
dependency problems - leaving unconfigured
Processing triggers for man-db (2.9.4-2) ...
Errors were encountered while processing:
python3-mailman-hyperkitty
mailman3-full
E: Sub-process /usr/bin/dpkg returned an error code (1)
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_61', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-05-23 09:52:15.403168] Iniciando los verificadores del producto y componentes...
[2024-05-23 09:52:15.403212] FileFetcher: get file (~empty)/report-update
[2024-05-23 09:52:15.403269] Descargando archivo report-update: 0%
[2024-05-23 09:52:15.430882] Descargando archivo report-update: 100% finalizado.
[2024-05-23 09:52:15.431111] FileFetcher: get file (~empty)/pool/PSA_18.0.61_14582/examiners/py_launcher.sh
[2024-05-23 09:52:15.431149] Descargando archivo pool/PSA_18.0.61_14582/examiners/py_launcher.sh: 0%
[2024-05-23 09:52:15.441106] Descargando archivo pool/PSA_18.0.61_14582/examiners/py_launcher.sh: 100% finalizado.
[2024-05-23 09:52:15.907711] Examination executed ["/root/parallels/pool/PSA_18.0.61_14582/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.61.3 --from=18.0.61] with code 0
Output:
~empty
Error:
~empty
[2024-05-23 09:52:15.907889] Error: Se ha producido un error cuando se intentaban instalar los paquetes.
¡Importante! Puede que su software no esté operativo.
Visite https://support.plesk.com/ para encontrar una solución.
