AWstats stopped updating several months ago

[GregSmid]

We noticed recently that the statistics for all of our hosted websites stopped updating back in November. The strange thing is, it stopped on different days for different sites. On most, I see the file modification dates in "E:\vhosts\domain.com\.plesk\statistics\domain.com\webstat" as November 28, but several sites have other dates in November.

I did find http://kb.odin.com/en/116754 and tried running web_statistics_executor.exe. It comes back with errors for two of my domains where it seems to be looking for old sub-domains that haven't existed in years:

C:\Program Files (x86)\Parallels\Plesk\admin\bin>web_statistics_executor.exe --calculate-all
The system cannot find the path specified. (Error code 3) at Open file 'E:\vhosts\domain1.net\.plesk\statistics\support.domain1.net\webstat\CopyAWStats.lock'
The system cannot find the path specified. (Error code 3) at Open file 'E:\vhosts\domain2.com\.plesk\statistics\dev.domain2.com\webstat\CopyAWStats.lock'​

Other than that, there's no more output. After running the command though, I still don't see new statistics being generated for any domains.

Any ideas on what I should look at next?

Greg

 

[GregSmid]

EDIT: Hmm, mystery probably solved. It looks like IIS logging was disabled at a global level for some reason, back in November.

I've re-enabled it globally, will see if stats are generated tonight - I expect they probably will be.

Will report back either way!

 

[GregSmid]

Yep, that was it. Stats have been calculating successfully since re-enabling IIS loging at the server level.