Backup FTP Error due to Insufficient disk space for backup

[kude]

I have searched and found many topics about, then I changed the DUMP_TEMP_D directory in psa.conf.
I have set it on /var/backups and given the permission 1777.
I have rebooted the psa service and initialized the backup again but it always returns that error.
Moreover, if I run the command df -h, the tmp directory doesn't appear.

Could you help me?

 

[IgorG]

if I run the command df -h, the tmp directory doesn't appear.

What tmp dir do you mean? Please show me output of df -i and df -h

 

[kude]

Thanks for your quick reply.
I mean /tmp

Output df -i

File system       Inode IUsati  ILiberi IUso% Montato su
/dev/root       1281120 143370  1137750   12% /
devtmpfs        2040339   1485  2038854    1% /dev
none            2040459      2  2040457    1% /sys/fs/cgroup
none            2040459    947  2039512    1% /run
none            2040459     49  2040410    1% /run/lock
none            2040459      2  2040457    1% /run/shm
none            2040459      2  2040457    1% /run/user
/dev/md2       59736064 163377 59572687    1% /var

Output dh -h

/dev/root        20G  2,3G     17G  13% /
devtmpfs        7,8G  4,0K    7,8G   1% /dev
none            4,0K     0    4,0K   0% /sys/fs/cgroup
none            1,6G  1,1M    1,6G   1% /run
none            5,0M     0    5,0M   0% /run/lock
none            7,8G   12K    7,8G   1% /run/shm
none            100M     0    100M   0% /run/user
/dev/md2        898G   27G    826G   4% /var

 

[IgorG]

/tmp is just directory in root / partition but not separate partition. Therefore you can't see it in df output.
What exact error message do you have? After that? Have you tried troubleshoot it in backup logs?

 

[kude]

When I try to do the domains and configurations backup (either manual or automatic) it notifies me by email that there's "Insufficient disk space for backup".
If I use Webserver Configurations Troubleshooter and click "check configuration" it returns me this output

[2015-03-31 01:04:18][INFO] ==> Installed Plesk version/build: 12.0.18 Ubuntu 14.04 1200150126.15

[2015-03-31 01:04:18][INFO] ==> Detect system configuration
[2015-03-31 01:04:18][INFO] OS:
[2015-03-31 01:04:18][INFO] Arch: x86_64

[2015-03-31 01:04:18][INFO] ==> Validation of given db password
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> Web server configuration checker version: 1.0.3

[2015-03-31 01:04:18][INFO] ==> Execution log dir: /opt/psa/tmp

[2015-03-31 01:04:18][INFO] ==> STEP 1: Checking for custom configuration templates...
[2015-03-31 01:04:18][INFO] Custom template /opt/psa/admin/conf/templates/custom/server/PCI_compliance.php has been found
[2015-03-31 01:04:18][WARNING] Some custom configuration templates have been found. The custom templates have higher priority than default templates in case of configs generation.
Please check documentation for details: http://download1.parallels.com/Plesk/PP11/11.0/Doc/en-US/online/plesk-linux-advanced-administration-guide/68693.htm
[2015-03-31 01:04:18][INFO] Result: Warning

[2015-03-31 01:04:18][INFO] ==> STEP 2: Checking for the JkWorkersFile directive in the Apache configuration...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 3: Checking associations between domains and IP addresses...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 4: Checking for corrupted reference between IP collections and IP addresses...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 5: Checking for links between APS applications and subscriptions...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 6: Checking for the Zend extension declaraion in php.ini...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 7: Check symbolic links for latest virtual host config files...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 8: Checking for system users home directories consistency...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 9: Checking for records with empty name field in the Configurations table...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 10: Checking for SElinux state...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 11: Checking for nginx ULIMIT value...
[2015-03-31 01:04:18][INFO] Result: OK

[2015-03-31 01:04:18][INFO] ==> STEP 12: Checking for extra configurations in database not owned by any object...
[2015-03-31 01:04:18][INFO] Result: OK

 

[IgorG]

What is output of command

# ls -la /usr/local/psa/admin/share/pmmcli/pmmcli-rc

?

 

[kude]

The Output is

-rw-r--r-- 1 root root 0 mar 31 00:19 /usr/local/psa/admin/share/pmmcli/pmmcli-rc

 

[IgorG]

As you can see there is 0 bytes size. It is wrong. Looks like that you have uncompleted upgrade. Try to run bootstrapper repair procedure.

 

[kude]

Hello igor I tried but still does not work and to give me the same messages.
Log /var/log/plesk/install/plesk_12.0.18_repair_problems.log is completely empty

 

[IgorG]

Try to install all latest updates with

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

 

[kude]

If I do this operation, will I have loss of data?

 

[IgorG]

If I do this operation, will I have loss of data?

No.

 

[kude]

and loss of configurations?

 

[IgorG]

and loss of configurations?

No. This command just install all latest updates.

 

[kude]

I ran the command, I get the same error.

[2015-04-07 11:29:28][INFO] ==> Installed Plesk version/build: 12.0.18 Ubuntu 14.04 1200150126.15

[2015-04-07 11:29:28][INFO] ==> Detect system configuration
[2015-04-07 11:29:28][INFO] OS:
[2015-04-07 11:29:28][INFO] Arch: x86_64

[2015-04-07 11:29:28][INFO] ==> Validation of given db password
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> Web server configuration checker version: 1.0.3

[2015-04-07 11:29:28][INFO] ==> Execution log dir: /opt/psa/tmp

[2015-04-07 11:29:28][INFO] ==> STEP 1: Checking for custom configuration templates...
[2015-04-07 11:29:28][INFO] Custom template /opt/psa/admin/conf/templates/custom/server/PCI_compliance.php has been found
[2015-04-07 11:29:28][WARNING] Some custom configuration templates have been found. The custom templates have higher priority than default templates in case of configs generation.
Please check documentation for details: http://download1.parallels.com/Plesk/PP11/11.0/Doc/en-US/online/plesk-linux-advanced-administration-guide/68693.htm
[2015-04-07 11:29:28][INFO] Result: Warning

[2015-04-07 11:29:28][INFO] ==> STEP 2: Checking for the JkWorkersFile directive in the Apache configuration...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 3: Checking associations between domains and IP addresses...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 4: Checking for corrupted reference between IP collections and IP addresses...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 5: Checking for links between APS applications and subscriptions...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 6: Checking for the Zend extension declaraion in php.ini...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 7: Check symbolic links for latest virtual host config files...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 8: Checking for system users home directories consistency...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 9: Checking for records with empty name field in the Configurations table...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 10: Checking for SElinux state...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 11: Checking for nginx ULIMIT value...
[2015-04-07 11:29:28][INFO] Result: OK

[2015-04-07 11:29:28][INFO] ==> STEP 12: Checking for extra configurations in database not owned by any object...
[2015-04-07 11:29:28][INFO] Result: OK