backup problem - ftp to remote ftp server

[MrBoneDaddy]

I am Getting this error when I try to backup my server on my ftp that is running Serv-u ftp off site I can connect to it just fine with anything else with the user name and password in plesk I am getting this error. Can anyone tell me what this means? any help This is the error http://www.betaplaces.com/images/error.bmp

Ok I have watched the screen and see it connect then it just set there idel and does nothing then disconnect and I get this error. Let me know if you need more information. I am going out of town but can check some of it remotely

 

[MrBoneDaddy]

LOL I am taken that not anyone has seen this error. LOL This is the only place I know that I might come for help..... So Please let me kow anything... I even watched the flash movie thanking I was doing somthing wrong. LOL and I am not.

 

[Limedrink]

Are you using Internet Explorer?

If not, it would be worth a try. I have seen errors like these when users are using Firefox.


Limedrink.

 

[MrBoneDaddy]

You know speacking of that I am useing Firefox at home. When I get home on sunday I will use IE for it and see if i get the same error and keep you posted. Since i am out of town till sunday night..

 

[JLChafardet]

I receive the same error when trying to FTP a backup from the control panel to a space i have to do backups (duhh lol), the problem seems to be that the host where i want to put the files only works with passive off, and the curl may be emulating passive mode, no idea. the thing is that i have no way to perform this task from the cp, so i have to do it from the shell writing some kind of .sh script (which i havent done yet).

let me know if it as something to be with this same error, that may lead us at least in some direction.

regards,

 

[MrBoneDaddy]

Ok my host is running Serv-u My bakup place on windows. So does anyone know if you can set this up to do passive on the same IP as the main IP. I am goign to try it becuse I see somthing in the log that said Passv and that all

 

[MrBoneDaddy]

ok I have done some playing That is behind a firewall with Serv-u and passv. I am working on getting it to work. When I find out I will post it here. Also if anyone has use Serv-u as the backup server and got this to work let me know...

 

[JLChafardet]

here is the error i get when i try to perform the backup from the plesk control panel for a domain.

http://chafardet.com/backup_remote.gif

regards,

 

[MrBoneDaddy]

YEs thats the same error. What FTP server are you running on the server your going to use for your backup? I am running serv-U and well I am having nothing but problems... I wish someone who has gotten this to work to please let us know how... I have a linux box funning vsftpd I am going to see if I can get it to back stuff up to. I will post back with a update

 

[MrBoneDaddy]

I tired with vsftpd on my linux box and the backup worked I am wantting to use serv-u. I need to learn to get passv working on serv-u then I am sure it will work

 

[JLChafardet]

I have a Backup storage space from my provider, and it is linux based, no idea which ftpd is running.

It cant be used in passive mode, i think that may be the problem i am getting

 

[MrBoneDaddy]

ok So your telling me that Plesk won't use Passv mode or need passv mode?

 

[JLChafardet]

i need to "not use" passive mode. it seems that the plesk bu interface uses passive mode....

 

[MrBoneDaddy]

Hey find out what there running for the FTP and I got mine working on my windows 2003 server off-site with serv-u... This site told me all: http://rhinosoft.com/KBArticle.asp?RefNo=1044&prod=su