Big mess after chancing the IP-address of a Subscriptions

[Thomas Krcal]

Hy

After chancing the IP-address of a subscriptions everything is confused.
There where different troubles with the domains inside this subscriptions

a> Some domains checked the modification of the IP and everything worked fine.
b> Some domains did work fine, after saving the "Hosting Settings" of the domain on time.
c> Some domains got the error "Error: Failed to updated ip. Can't set to addon domain ip different from webspace ip" when try to save the "Hosting Settings"
c1> When I try to delete this domains to create them new I got error "permission denied"
c2> So I deleted them in the console with the command "plesk bin domain -r domainname.tld"
c3> The solution to delete the domain and create it new,was very protractedIn, but it worked with some of the broken domains and they were online again.
c4> but some of the domains create the error "Error: DNS record already exists." when creating them new after deleting.

And since c4 I have no Idea to fix.

I cant count all the Pages that I tryed to fix this problem:
https://kb.plesk.com/en/1365
https://kb.plesk.com/en/120518
https://kb.plesk.com/en/115005
http://forum.odin.com/threads/this-dns-record-already-exists.114139/
"plesk repair db"

So, what chance do I have ?
thank you !

 

[Thomas Krcal]

UPDATE: Finally I got the error: "Error: DNS record already exists." whenever I want to add any new domain whether domain or subdomain

 

[J-F Brouillette]

I saw that you already checked this KB (https://kb.plesk.com/en/1365) but you need to delete those old dns zone.

 

[Thomas Krcal]

Yes sure.
And I tested everything from: https://kb.plesk.com/en/1365

In on case, when I perform this query:
select z.name, r.host, r.type, r.val from dns_zone z, dns_recs r where z.id=r.dns_zone_id and r.host like '%mydomain%';

there is no record, but I have the message : Error: DNS record already exists.

But as I wrote:
No Im always getting the message : Error: DNS record already exists.
Whenever I create any new Domain in any subscriptions.

There seems to be a few bugs, when switching the IP-Address at any subscriptions.

 

[Thomas Krcal]

Now also e-Mailserver does not work correctly.

e-Mails that receives to an external Domain hangs in the Mail Queueand does not be delivered.
Mails from Domains in the server will be deliveres correctly.

Could anyone help me ?

 

[Amin Taheri]

the dns error I have several times when I change the IP address away from a dedicated IP and then try and remove the IP from the box, I fix it with a command like this


plesk db

then

delete from dns_recs where host like '%ip.here%' or displayVal like '%ip.here%' or val like '%ip.here%';

Hopefully that helps you

 

[Amin Taheri]

Something else I have tried in the past

plesk bin ipmanage --auto-remap-ip-addresses true
plesk bin ipmanage --reread


And then (assuming you deleted dns_recs) restart plesk so it re-reads and then reconfigure

plesk sbin websrvmng -v -a

There is also a plesk extension that could help with broken configs
https://kb.plesk.com/en/115587