Blank pages

[itico]

Hello everybody:

I have installed plesk 7.5 .
When I try to see a page with extension .php sometimes I see a white page
It only happens randomly.
That's to say:
The apache web server sends me a page, but a blank one. If I refresh I can see the content, but sometimes I have to do that 3 or 4 times.
In the log I can see a message like this "GET / HTTP/1.1" 200 - "-"
The symbol - after 200 means that the file served has 0 bytes, but the page to be served exists and other times is served.

I have added in the httpd.conf the line
AddType application/x-httpd-php .php .php3 .phtml
but it doesn´t solves the problem.

I thought in cache, disk (the machine uses raid 1 by software)
but I don´t find what can happen.

The operating system is Fedora Core 2
If anyone can help me ...
Thanks in advance

 

[phoenixisp]

Might sound silly, but did you enable php support when you setup physical hosting? Sometimes the simple things get past us.

 

[rioinspace]

Hello,

I can't help, but I've the same problem like you, itoco. I've the same problem with blank pages - and php is enabeld , I run several domains on an actual Plesk 7.5.2 with Suse Linux 9.1 by the ISP 1&1. All domains are running php-applications - and the appearance and disappearance changes day by day. Some domains are online, others show the main skeleton-page (not the one in the diskspace, these pages are deleted!). I can make all applications only visible by restarting the complete! server (restarting of the apache deamon or stopping and starting changes nothing!), but several hours later some of the webspaces go offline and come online. If I type the absolute url http://www.domainname.tdl/index.php I get a 404, but the file is still on the right place. It's terrible...

I hope for good ideas and thanks for help!

 

[itico]

Thanks for your postings, but the problem goes on.
Php is enabled (your comment is right Phoenixisp because many times we forget the simple things) .
Adding AddType application/x-httpd-php in the httpd configuration seems to resolve the problem but as time goes by, the problem persists.
As it is something random I can´t predict when it happens again.
I realized that if you stay one day without visiting the site, when you visit the page appears white.I have to refresh 4 or 5 times and it appears.
I am becoming crazy...

 

[rioinspace]

The 1&1 service told me the following concerning our problem: Plesk has known problems with restarting the apache deamon (maybe that sometimes for whatever reason the php_mod for some domains is not propper reloaded(??)) without giving a tip how to deal with it (they told me to wait for updates ) and they proposed (I hope your sitting on a stable chair) to reinstall all my domains and scripts and when, maybe... Perhaps the hint with the apache reload helps you...

 

[itico]

Thanks to all.
I updated plesk to the last version and I found some problems with rpm libaries(zlib...), but it seemed to solve the problem.
I had to restart the server.