Issue Call to a member function updateUser() on null

[Lord_st_john]

Hi,

I have a similar case as the one described here : https://kb.plesk.com/en/122505

But on this command :
select id from ServiceInstances where servicePackageId = '10' AND serviceInstallationId = (select id from ServiceInstallations where name = 'PleskFileSystem');

I have an empty return, and I don't know how to resolve it (and can't do the next step) ?

Do you have an idea ?

Thank's.

 

[IgorG]

Try to fix possible database inconsistency with:

# plesk repair db

 

[Lord_st_john]

Unfortunately it doesn't help, still the same issue.

What I already tried to repair :

plesk repair all -y
followed by
/usr/local/psa/admin/sbin/autoinstaller --select-release-current --reinstall-patch --install-component base​

But still have the problem.

 

[IgorG]

In this case I'd suggest you contact support team - https://cscontact.plesk.com/form/32/?Product=Plesk