Can anyone tell me about webstats

[dwdietz]

Mine are broken.. I have one site that the webstats update and one site that the ftp stats update but the rest do not work. I have an open ticket with plesk support but no repsonse for quite a while. They worked on it told me it should work now but nothing.
There are log files in the statistics/logs folder for each site but nothing ever updates in the webstat directory, except for on one site of course as i mentioned. Can anyone tell me the exact process that the statistics.exe runs so i can trouble shoot. I have been through all the conf files, etc looking but cant find anything that would make it not work.

HELP!!

 

[dwdietz]

webstats

Testing 1234 Is this thing on??
Anyone know how it processes these.. it must create a script and then run it. Mine stops after the first domain is processed.

 

[dwdietz]

Support

Does Plesk not monitor this forum?

 

[irzyxel]

nope, why would they, we were dumb enough to buy it, now its our problem unlike we pay $150/hour to fix software bugs.


anyway...

try running /etc/cron.daily/00webalizer see if that throws any errors

 

[dwdietz]

cron

Thanks for the response

This is a windows version.. no cron.daily