Cannot add SPF record..

[fosterm]

Hi

I rent a windows server from One and One

I use it for providing web hosting for some of my clients

To manage the clients, I use Plesk 7.61 and Mail Enable

Over the past few weeks, nobody on any of my domains have been able to send mail to hotmail accounts. This is apparantly because I am lacking an SPF record

I have attempted to add a SPF record using the PLESK DNS management area. I've tried all sorts of combinations from the simple "v=spf1 a mx -all" through complicated auto generated spf statements

No matter what I do though, I cannot get this

http://www.dnsreport.com/tools/dnsreport.ch?domain=vtsdesign.co.uk

to show me as having a valid SPF record

I would be really grafteful if anyone could offer me any sort of assistance as to where i may be going wrong

Kind regards

Mark

 

[LaForge]

the plesk name server is normally not the "really" name server for your domain.

If the domain is also hosted with one and one try to change the one and one nameserver within your account manager or try to request the support.

Greets LaForge