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Can't enter to plesk panel

I

iamaboy

Guest
When i upgrade plesk 8.2.1 to 8.3 i can't enter to control panel it's say

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

Fatal error: Unknown: Failed opening required 'auth.php3' (include_path='.:') in Unknown on line 0
 
If this is Virtuozzo VE, then it must be problems with limits -- check /proc/user_beancounters on VE for any failed counters.
For dedicated server (or if first one did not help either), then the problem must be in wrong parameter 'include_path' defenition in /usr/local/psa/admin/conf/php.ini. Correct path is:

include_path = "/usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin
 
Seems that forum's engine does not like long strings. So, I repeat it again -- these paths should be colon-separated (":")

/usr/local/psa/admin/plib
/usr/local/psa/admin/javascripts
/usr/local/psa/admin/plib/locales
/usr/local/psa/admin/auto_prepend
/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin
/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin
 
Has anybody resolved this yet?

I am having this exact same problem on my dedicated CentOS server.

It seems something goes wrong with every single plesk upgade. I should have learned to stop upgrading plesk by now.
 
Did you try to use the solution from from comment #3?
what is the value of include_path var in your /usr/local/psa/admin/conf/php.ini file ?
 
Did you try to use the solution from from comment #3?
what is the value of include_path var in your /usr/local/psa/admin/conf/php.ini file ?

Everything listed in comment #3 seperated by colons like in comment #2
 
Any other ideas? Not being able to access my plesk control panel really sucks.
 
Is it VPS?
If yes try this
http://kb.swsoft.com/en/912

it no try to restart plesk cp with
/etc/init.d/psa restart1
and provide us with the output.
Provide us also with a piece of log file /usr/local/psa/admin/logs/httpsd_error_log
 
As a workaround you can add the following line in /usr/local/psa/admin/conf/httpsd.conf file:
php_admin_value include_path /usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:
/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin

then restart psa service to apply the changes.
 
As a workaround you can add the following line in /usr/local/psa/admin/conf/httpsd.conf file:
php_admin_value include_path /usr/local/psa/admin/plib:/usr/local/psa/admin/javascripts:/usr/local/psa/admin/plib/locales:/usr/local/psa/admin/auto_prepend:
/usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin:/usr/local/psa/admin/htdocs/domains/databases/phpPgAdmin

then restart psa service to apply the changes.

This worked. Thanks.
 
The solution, provided by ib1984 worked for me! I use Virtuozzo & Plesk on CentOS 5.
My problem: First an empty screen when clicking the 'Plesk' button. Then, with display_errors = on in the php.ini, I had the same error like iamaboy. I screwed up the php.ini myself, so noone to blame ;)
 
Hi, can i get the full content of the file /usr/local/psa/admin/conf/php.ini from one of you guys. I deleted the whole file!
 
Hi, can i get the full content of the file /usr/local/psa/admin/conf/php.ini from one of you guys. I deleted the whole file!

You can extract this default file from psa-8.3.0 rpm (or deb) package of Plesk distribution kit.
 
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