Can't go beyond /smb/admin-home - Link to servermanament not working

[Paul van den Elsaker]

Dear reader,

In the last weeks i am not able to use de Server Management page anymore. If i go to https://<servername>:8443 is can see for a very short time a button with 'Continue' and then i am redirected to https://<servername>:8443/sso/api.php?api=/ui. After entering the admin credentials I enter the Power User Screen with access to my own domains. I was used to get the Server Management screen. The address is now changed to https://<servername>:8443/smb/admin-home.

If I click on 'Back to Server Management' the page is refreshed and the Server Management screen does not show up. The other links on the page are still working correctly. Even if I try to access https://<servername>:8443/server/server.php3 there is no change.

I can not find a reason for this behaviour. Does anybody has an idea?

Paul van den Elsaker
The Netherlands

[Plesk 11.0.9 #53 on Windows Web Server 2008 R2 SP1, 8GB, 2 * Xeon 2 GHz. Plesk en OS in Dutch language.]

 

[IgorG]

Try to disable SSO at least:

%plesk_dir%/bin/sso --disable

 

[Paul van den Elsaker]

Disabling SSO solved the problem

Thanks IgorG, the problem is solved now.

Paul

Try to disable SSO at least:

%plesk_dir%/bin/sso --disable

 

[InderS]

this behavior is caused due to installation of sso or billing panel. try removing it.