Resolved Cant list applications

[mduerre]

Server operating system version

Ubuntu 18.04.6 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.43 Update #1

Hello!
I have:
OS: Ubuntu 18.04.6 LTS
Version: Plesk Obsidian 18.0.43 Update #1

I cant show the applications when i klick on the category there is a endless loading circle.
it continues until i get logged out again.
In the suggested Apps there are no issues - just with searching and opening an category where the apps should show up.
I reloaded the ip and cleared the cache of the application vault.

Thank you for your help!

 

[IgorG]

Any related error messages in /var/log/sw-cp-server/error_log ?

 

[Kaspar]

In addition to @IgorG question, it's also useful to:
1. disable any add blocker plugins you may run in your browser (of whitelist your servers URL).
2. have a look if there are any error messages in your browser console. (How to find your browser's console)

 

[mduerre]

Thank you!
@Rasp some Pictures to the Dev Console of the Firefox - i tried to set it to english but somehow the tool is still in german.
@IgorG i copied the last actual lines - the log is bigger than the visual part and if i mark and cpf it it is missing the right part...had to use vi instead of nano


022/05/15 04:24:38 [error] 31219#0: *2198 open() "/opt/psa/admin/htdocs/remote/fgt_lang" failed (2: No such file or directory), client: 45.134.144.140,server: , request: "GET ///remote/fgt_lang?lang=/../../../..//////////dev/ HTTP/1.1", host: "81.169.218.198:8443" 2022/05/15 04:58:23 [error] 31219#0: *2201 open() "/opt/psa/admin/htdocs/remote/fgt_lang" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /remote/fgt_lang?lang=/../../../..//////////dev/ HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 07:29:54 [crit] 31219#0: *2221 SSL_do_handshake() failed (SSL: error:141CF06C:SSL routines:tls_parse_ctos_key_share:bad key share) while SSL handshaking, client: 107.189.6.61, server: 0.0.0.0:8443 [B]2022/05/15 10:49:59 [error] 31219#0: *2307 open() "/opt/psa/admin/htdocs/app/applications-list-data/catalogId/apscatalog" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /app/applications-list-data/catalogId/apscatalog?category=Web&cert=any HTTP/1.1", host: "127.0.0.1:8880", referrer: "https://h2922461.stratoserver.net/smb/app/available/id/apscatalog" 2022/05/15 10:52:42 [error] 31219#0: *2341 open() "/opt/psa/admin/htdocs/app/applications-list-data/catalogId/apscatalog" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /app/applications-list-data/catalogId/apscatalog?category=Collaboration%2FEmail&cert=any HTTP/1.1", host: "127.0.0.1:8880", referrer: "https://h2922461.stratoserver.net/smb/app/available/id/apscatalog" 2022/05/15 10:53:34 [error] 31219#0: *2347 open() "/opt/psa/admin/htdocs/app/applications-list-data/catalogId/apscatalog" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /app/applications-list-data/catalogId/apscatalog?category=Collaboration%2FEmail&cert=any HTTP/1.1", host: "127.0.0.1:8880", referrer: "https://h2922461.stratoserver.net/smb/app/available/id/apscatalog"[/B] 2022/05/15 11:49:26 [error] 31219#0: *2499 open() "/opt/psa/admin/htdocs/nice ports,/Trinity.txt.bak" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /nice%20ports,/Trinity.txt.bak HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 11:51:17 [error] 31219#0: *2507 open() "/opt/psa/admin/htdocs/nmaplowercheck1652608274" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /nmaplowercheck1652608274 HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 11:51:17 [error] 31219#0: *2507 open() "/opt/psa/admin/htdocs/sdk" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "POST /sdk HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 11:51:18 [error] 31219#0: *2509 open() "/opt/psa/admin/htdocs/HNAP1" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /HNAP1 HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 11:51:18 [error] 31219#0: *2507 open() "/opt/psa/admin/htdocs/evox/about" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /evox/about HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 12:06:11 [error] 31219#0: *2524 open() "/opt/psa/admin/htdocs/remote/fgt_lang" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /remote/fgt_lang?lang=/../../../..//////////dev/cmdb/sslvpn_websession HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 12:16:12 [error] 31219#0: *2525 open() "/opt/psa/admin/htdocs/.env" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /.env HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 12:18:54 [error] 31219#0: *2527 open() "/opt/psa/admin/htdocs/owa/auth/x.js" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /owa/auth/x.js HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 12:23:09 [error] 31219#0: *2528 open() "/opt/psa/admin/htdocs/ecp/Current/exporttool/microsoft.exchange.ediscovery.exporttool.application" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /ecp/Current/exporttool/microsoft.exchange.ediscovery.exporttool.application HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 12:23:58 [error] 31219#0: *2528 open() "/opt/psa/admin/htdocs/owa/auth/logon.aspx" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /owa/auth/logon.aspx HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 12:28:37 [error] 31219#0: *2529 open() "/opt/psa/admin/htdocs/autodiscover/autodiscover.json" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /autodiscover/[email protected]/owa/?&Email=autodiscover/autodiscover.json%[email protected] HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 21:17:07 [error] 31219#0: *2580 open() "/opt/psa/admin/htdocs/.git/config" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /.git/config HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 22:44:47 [error] 31219#0: *2582 open() "/opt/psa/admin/htdocs/.env" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /.env HTTP/1.1", host: "127.0.0.1:8880" 2022/05/15 23:09:39 [error] 31219#0: *2585 open() "/opt/psa/admin/htdocs/actuator/health" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /actuator/health HTTP/1.1", host: "127.0.0.1:8880" 2022/05/16 03:15:09 [error] 31219#0: *2633 open() "/opt/psa/admin/htdocs/.env" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /.env HTTP/1.1", host: "127.0.0.1:8880" 2022/05/16 03:29:58 [error] 31219#0: *2637 open() "/opt/psa/admin/htdocs/owa/auth/logon.aspx" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /owa/auth/logon.aspx?url=https%3a%2f%2f1%2fecp%2f HTTP/1.1", host: "127.0.0.1:8880" 2022/05/16 04:32:44 [error] 31219#0: *2642 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 127.0.0.1, server: , request: "GET /admin/config.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "127.0.0.1:8880" "error_log" 35L, 10031C

 

[IgorG]

This looks like the already known bug PPPM-13546

For now, the following workaround was found:
In Plesk, when opening Applications > All Available Application, press on "Search" button without specifying any parameters - this will show all available applications

 

[mduerre]

Thats right - i can see them like this.
Thank you @IgorG

 

[IgorG]

Fixed in Plesk 18.0.44

Plesk again shows the content of the Application Catalog categories (“All Available Applications” > “Web”, “Collaboration”, and so on). (PPPM-13546)