• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Can't start Plesk

galaxy

Regular Pleskian
I'm attempting an upgrade, but testing some configuration first. When I try to start plesk, I go to https://xx.xx.xx.xx:8443/ to bring up the control panel, but I only get "500 - Internal Server Error". I'm using CentOS 5 and I checked /var/log/sw-cp-server/error_log and get the following:

Only CP Server may run this program
2009-04-14 00:10:49: (mod_fastcgi.c.1004) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2009-04-14 00:10:49: (mod_fastcgi.c.1008) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2009-04-14 00:10:49: (mod_fastcgi.c.1011) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentation/fastcgi.html#preparing-php-as-a-fastcgi-program
2009-04-14 00:10:49: (mod_fastcgi.c.1016) If this is PHP on Gentoo add fastcgi to the USE flags
2009-04-14 00:10:49: (mod_fastcgi.c.1109) [ERROR]: spawning fcgi failed.
2009-04-14 00:10:49: (mod_fastcgi.c.3512) all handlers for /index.php on .php are down.

This used to work... I did a reboot today and all of a sudden I can't get back in. I'm not sure what changes I made to the server settings, however they were performed via the admin control panel.
 
found the problem...
I created my own username/id with the same uid (500) as sw-cp-server. I changed my own uid to something else and it was fixed.

Thats what you get from copy/paste from another plesk server /etc/passwd file...
 
Back
Top