Question Client Plesk Login with Their Domain Name

[FutureX]

Server operating system version

AlmaLinux 8.7 (Stone Smilodon)

Plesk version and microupdate number

Plesk Obsidian Version 18.0.48

In the interest of simplicity I'm trying to figure out how a customer can login to their Plesk control panel using their domain name instead of the server name but when I try it the browser complains that the connection is not private and when I check the cert it's looking at in the browser it's the server SSL cert and not the users domain name cert.

https://clientdomainname.com:8443 - shows "connection is not private"
https://servername.com:8443 - works fine

I know you can just click 'trust' as the server has a cert but I would rather the client not have to do that.

Thanks!

 

[FutureX]

In the interest of simplicity I'm trying to figure out how a customer can login to their Plesk control panel using their domain name instead of the server name but when I try it the browser complains that the connection is not private and when I check the cert it's looking at in the browser it's the server SSL cert and not the users domain name cert.

https://clientdomainname.com:8443 - shows "connection is not private"
https://servername.com:8443 - works fine

I know you can just click 'trust' as the server has a cert but I would rather the client not have to do that.

Thanks!

I looked at this page: Log In to Plesk

 

[Yaroslav_T]

Hello @FutureX

Since port 8443 is another service, the SSL warning is expected when you use a customer's domain name. When accessing https://clientdomainname.com:8443 the browser uses the hostname's certificate and sees the mismatch. So you have 3 options here:

• Use https://servername.com:8443 (any customer can access it)
• Set up another domain name to access Plesk and use the option "customize Plesk URL" in Tools & Settings.
• Use UCC SSL certificate covering several domains

Some details can be found here: https://support.plesk.com/hc/en-us/articles/115002338353

 

[FutureX]

Thanks Yaroslav for the info! That's what I kind of thought but wasn't sure. This information should also be in the Log In to Plesk document where there is no indication that logging in with a customer domain name will give a privacy error message.
Thanks!