• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Clients cannot login to there control panel

A

annmariei

Guest
Hi
I am very new to this and I have read the user guide on this but cannot find my issue. Basically I have a vps with the hostname set to hostname.webology.com i have an entry into my hostname file so i can login to plese using ip, hostname etc when i gave the link to my client www.theirdomain.co.uk:8443 they cannot access the page it times out.

If i put an entry in there host file to resolve the hostname to ip they can access the page. What can i do instead, I do not want to be changing all of my clients host files etc. I am probably very dumb im assuming its something to do with dns and namedservers etc

Please help thank you in advance
 
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