Connect with a domain name

[IgorG]

Entered: sudo plesk db dump psa > /root/psa_backup.sq

Once again, getting Permission denied (https://www.canva.com/design/DAE1B0...nshare&utm_medium=link&utm_source=sharebutton).

Looks like sudo is not correctly configured on your server. In this case, you have to login to the server as root account. Prompt in the command line will be # instead of $ after that.

 

[DigitalSplendid]

Looks like sudo is not correctly configured on your server. In this case, you have to login to the server as root account. Prompt in the command line will be # instead of $ after that.

Could you suggest how I login to the server as root account.

 

[IgorG]

You have to learn basic Linux knowledge first.
I suggest you contact Plesk Support Team if you are not familiar with Linux administration.

 

[DigitalSplendid]

I can now access root panel. Apparently this command was run:

mysql> UPDATE IP_Addresses SET main='true' WHERE ip_address='3.109.31.170';

But when I try to remove the other IP address with this command: UPDATE IP_Addresses SET main='false' WHERE ip_address='172.26.3.52';, I get Command Not Found.

Also, I tried to remove from the Plesk admin panel in Tools and Settings. Getting this message: Error: Cannot remove the IP address 172.26.3.52 because it is the primary IP address of a network interface.

There are three websites (which I think denote network interface/Applications): All the three have IP address as 3.109.31.170 (https://www.canva.com/design/DAE1CB...nshare&utm_medium=link&utm_source=sharebutton)

Kindly guide what to do next.

 

[IgorG]

Kindly guide what to do next.

I strongly recommend you contact Plesk Support Team.