• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Connect with a domain name

Looks like sudo is not correctly configured on your server. In this case, you have to login to the server as root account. Prompt in the command line will be # instead of $ after that.
Could you suggest how I login to the server as root account.
 
You have to learn basic Linux knowledge first.
I suggest you contact Plesk Support Team if you are not familiar with Linux administration.
 
I can now access root panel. Apparently this command was run:

mysql> UPDATE IP_Addresses SET main='true' WHERE ip_address='3.109.31.170';

But when I try to remove the other IP address with this command: UPDATE IP_Addresses SET main='false' WHERE ip_address='172.26.3.52';, I get Command Not Found.

Also, I tried to remove from the Plesk admin panel in Tools and Settings. Getting this message: Error: Cannot remove the IP address 172.26.3.52 because it is the primary IP address of a network interface.

There are three websites (which I think denote network interface/Applications): All the three have IP address as 3.109.31.170 (https://www.canva.com/design/DAE1CB...nshare&utm_medium=link&utm_source=sharebutton)

Kindly guide what to do next.
 
Back
Top