Issue Could not issue/renew Let`s Encrypt

[User22123]

Dear support team and members of the forum,

I ask you for support!
I receive an email every day with the subject "Could not issue/renew Let`s Encrypt certificates for Administrator" with the following content:

Could not issue/renew Let`s Encrypt certificates for Administrator

Could not secure domains of Administrator (login admin) with Let`s Encrypt certificates. Please log in to Plesk and secure the domains listed below manually.
Securing of the following domains has failed:

** 'domain' **
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'domain' **
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'domain' **
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBERs: 404

** 'domain' **
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'domain' **
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'domain' **
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

The following domains have been secured without some of their Subject Alternative Names:

<none>

Could not renew Let`s Encrypt certificates for Administrator (login admin). Please log in to Plesk and renew the certificates listed below manually.
Renewal of the following Let`s Encrypt certificates has failed:

** 'Lets Encrypt domain' [already expired] **
[-] domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'Lets Encrypt domain' [already expired] **
[-] domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBERk: 404

** 'Lets Encrypt domain' [already expired] **
[-] domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'Lets Encrypt domain' [already expired] **
[-] domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'Lets Encrypt domain' [already expired] **
[-] domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'Lets Encrypt domain' [already expired] **
[-] domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

** 'Lets Encrypt domain' [days to expire: 7] **
[-] domain
[-] webmail.domain
[-] www.domain

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/IDNUMBER.
Details:
Type: urn:ietfarams:acme:error:unauthorized
Status: 403
Detail: IP ADRESS: Invalid response from https://domain/.well-known/acme-challenge/IDNUMBER: 404

The following Let`s Encrypt certificates have been renewed without some of their Subject Alternative Names:

<none>

Legend:
[+] This domain is secure. The domain's SSL/TLS certificate from Let`s Encrypt has been issued/renewed.
[-] This domain is not secure. Either the domain's SSL/TLS certificate from Let`s Encrypt could not be issued/renewed or the domain name was excluded from the certificate. Renew the certificate manually or request a new one to secure this domain.

Of course I already found a solution as described here: https://support.plesk.com/hc/en-us/articles/360017289399.
Disable SSL/TLS Support on Domain: I activated and deactivated this option and then got a new SSL certificate issued without any problems.

However, I keep getting this email.

I hope you can help me and thank you in advance for your effort.

 

[User22123]

Dear support team, do you already have further information for me? Is this a Plesk bug or an error on my part? How can I fix this?

Thank you

 

[Kaspar]

Have you read any of these articles to see if they are applicable to your case?

https://support.plesk.com/hc/en-us/articles/115000165013-Troubleshooting-failed-Let-s-Encrypt-certificate-installations-for-a-domain-in-Plesk

https://support.plesk.com/hc/en-us/articles/115000191654-Unable-to-install-Let-s-Encrypt-SSL-in-Plesk-Invalid-response-from-example-com-404-Not-Found

https://support.plesk.com/hc/en-us/articles/360014091459-Unable-to-issue-Let-s-Encrypt-certificate-when-Let-s-Encrypt-extension-is-in-standalone-mode

https://support.plesk.com/hc/en-us/articles/360013338053-Cannot-Issue-or-Renew-Let-s-Encrypt-Certificate-in-Plesk-The-authorization-token-can-not-be-found

 

[User22123]

Hello Kaspar, I tried some of your links but it didn't help. I'll look at it again over the weekend.

Thank you for your support and help!

 

[phungkha]

HI

User22123,​

The Same error occurs to me. and trying to figure it out. Tried different ways but can not. if you have recovered please help me out Thank you.

 

[RenWeb]

Same happening here. I have to renew the certs manually each time.

 

[phungkha]

Same happening here. I have to renew the certs manually each time.

How did you renew manually, can you please share...